LA28 Olympic & Paralympic Games · 7 hours ago
Manager, Hospitality Operations & Production
Los Angeles, California, United States
Full-time
Onsite
Mid, Senior Level
$88K/yr - $115K/yr
5+ years expLA28 is the independent organizing committee for the Los Angeles 2028 Olympic and Paralympic Games, aiming to create an exceptional experience for athletes and fans. The Manager, Hospitality Operations & Production will oversee hospitality production within Olympic venues, ensuring operational excellence and alignment with revenue objectives through strong cross-functional collaboration and project management.
Sports
Responsibilities
Coordinate internal and external stakeholders to identify risks, resolve constraints, and drive decisions that enable venue delivery
Partner with On Location to validate venue-based hospitality delivery plans, ensuring they are executable within venue constraints and operational requirements
Liaise with Event Venue Management (EVM) and Venue Infrastructure (VNI) teams to integrate hospitality space planning with venue operations and venue delivery requirements
Oversee the production process for venues requiring temporary hospitality builds, ensuring scope is defined, decisions are documented, and delivery is aligned to venue requirements
Drive alignment with Procurement and Venue Infrastructure teams on cost responsibility and what is included within LA28-delivered scope vs. partner delivered scope
Coordinate with On Location and internal partners to support required approvals and enable clear handoffs between design development, procurement, and venue delivery
Develop and implement contingency plans to manage onsite challenges and venue constraints impacting hospitality operations
Facilitate real-time decision-making during the Games to address challenges efficiently and effectively
Own operational plans for a set of venues within the Hospitality scope, documenting end-to-end plans for seamless execution in partnership with On Location
Provide regular production updates, reporting, and key deliverables to senior leadership and relevant stakeholders
Maintain accurate documentation and trackers to support budget visibility, cost responsibility clarity, and cross-functional alignment
Qualification
Required
Minimum 5+ years of experience in event production, venue delivery, or hospitality production, preferably in the sports, tech, or live event industry
Strong understanding of venue delivery environments, cross-functional dependencies, and vendor/partner coordination
Proven ability to manage budgets, track spend, and drive alignment across cost responsibility and procurement requirements
Proven ability to lead complex programs, managing multiple stakeholders, and shifting priorities
Excellent leadership and communication skills with the ability to coordinate cross-functional teams and external partners
Detail-oriented with strong problem-solving abilities and the capability to adapt in a fast-paced, high-pressure environment
Bachelor's Degree in Event Management, Hospitality, Business, or a related field required, or equivalent work experience
Preferred
Proficiency presenting to internal and external audiences, including the ability to deliver clear, confident updates and recommendations
Strong deck compilation skills, with experience building polished presentations that effectively summarize decisions, risks, and key outcomes for leadership and cross-functional partners
Demonstrated ability to influence without direct authority, driving alignment and forward progress across complex stakeholder groups
Effective relationship-building skills, with a track record of developing trust and productive partnerships across internal teams and external partners
Company
LA28 Olympic & Paralympic Games
The Los Angeles Organizing Committee for the Olympic and Paralympic Games 2028.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Kathy Carter
Chief Executive Officer
Karen Sturges
CFO
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