Illinois Bone & Joint Institute · 5 hours ago
Client Services Representative
Mount Prospect,IL,US
Full-time
Onsite
New Grad, Entry LevelIllinois Bone & Joint Institute is seeking a Client Services Representative to assist with daily front desk operations and administrative tasks at the Health Performance Institute. The role focuses on maintaining a professional front desk environment while supporting fitness programs and ensuring effective communication with staff and clients.
Health CareMedicalTherapeutics
Responsibilities
Provide daily support to staff and management; serve as client advocate and administrative lead when issues require escalation/direction for resolution
Communicate effectively with company staff and utilize/navigate company resources appropriately
Proficient in all front desk best practice operations including but not limited to; scheduling, financial explanations, collections, client packages, and new client intake procedures
Meet administrative metrics relative to time of service collections, revenue reports, and tracking metrics, surveys, and visit volume
Manage completion of clinic monthly reporting and provide analysis to the General Manager weekly and/or monthly relative to visit volume and referral count
Meet with Administrative Manager routinely to discuss, plan, assess, and/or review clinic initiatives, goals
Participate as needed in special projects or other clinic coverage
Assist in maintaining a clean and safe work environment
All other duties as assigned
Qualification
Required
Bachelors Degree or higher (Healthcare concentration preferred)
Displays professional and effective writing and verbal communication skills
Typing speed minimum 40 words per minute
Ability to work in an office setting
Ability to sit for prolonged periods of time
Ability to lift at least 10 pounds
Benefits
Medical
Dental
Vision
Life and AD&D insurance
Long and short term disability
401k program with company match and profit sharing
Wellness program
Health savings accounts
Flexible savings accounts
ID protection plan
Accident
Critical illness and hospital benefits
Paid holidays
Paid time off
Company
Illinois Bone & Joint Institute
Illinois Bone & Joint Institute is a health unit center that provides orthopedic solutions related to joints and chronic diseases.
Founded in 1991
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Matt Fletcher
Chief Technology Officer
Michelle Cooper-Flaherty
Chief Operating Officer
Recent News
2024-10-25
Company data provided by crunchbase