Pinnacle Home Care · 17 hours ago
Central Support Coordinator - Home Health Care
United States
Full-time
Remote
Entry Level
1+ years expPinnacle Home Care is Florida’s largest Medicare-certified home health provider, dedicated to delivering compassionate healthcare at home. They are seeking a Central Support Coordinator to manage tasks related to the Revenue Cycle, ensuring compliance with billing requirements and collaborating with internal teams to enhance operational efficiency.
Health CareHospitalNursing and Residential Care
Responsibilities
Demonstrate strong organizational skills with the ability to effectively prioritize and execute all tasks related to the Revenue Cycle. This includes reviewing and preparing clinical documentation to ensure compliance with billing requirements, in alignment with the Department’s Standard Operating Procedures
Efficiently receive, review, and process Face-to-Face (F2F) documentation with a high level of accuracy, attention to detail, and timeliness on a daily basis
Collaborate with internal teams to identify the appropriate physician and coordinate appointment scheduling when F2F documentation is not included with the referral
Maintain a comprehensive working knowledge of industry updates and assist in regulatory education as needed
Review and approve change orders as needed
Review faxes to identify documents to support F2Fs, signed physician orders, and other documents as needed
Collaboratively work with Medical Records and RCD Specialist to resolve deficiencies timely and accurately
Protect the confidentiality of patient and organization information through effective controls and direct supervision of operations
Proficient in using computers for data entry; must have knowledge of Microsoft Excel, Word, Adobe Acrobat, and experience working with database management
Maintain a patient and approachable demeanor while demonstrating strong problem-solving abilities to effectively address challenges and support team objectives
Exhibit strong attention to detail and the ability to multitask in a dynamic environment, demonstrating flexibility and agility to manage daily fluctuations and high-volume periods. Adapt readily to evolving business needs in support of ongoing company growth
Comply with accepted professional standards and principles
Consistently follow and uniformly enforce Agency policies and procedures to set an example for employees. Maintains compliance with all Standard Operating Procedures
Track individual key performance indicators daily
Meet productivity goals as assigned by the direct Supervisor
Comply with HIPAA regulations on all accounts
Participate in team meetings, manage correspondence, share meeting responsibilities, respond to routine requests, and assist with the collaboration of professional learning and professional development
Cross-train and collaborate to support other Central Operations Teams with Special Projects
Perform additional duties and tasks as required, in response to evolving business needs and organizational priorities
Qualification
Required
Demonstrate excellent communication and public speaking skills
Able to deal professionally with company staff, referral sources, and patients
Ability to navigate through multiple systems or environments efficiently and accurately
Basic Excel Skills required
Preferred
Minimum 1-year experience in Home Health back-office operations preferred
Intermediate Excel Skills preferred
Benefits
Competitive Benefits & Perks: Including an employee referral program where you can earn rewards.
Growth & Stability: Over two decades as Florida’s largest home health agency.
Recognized Excellence: Ranked as a USA Today Top Workplace.
Supportive & Fun Culture: Join a collaborative, forward-thinking team that values both professional excellence and personal fulfillment.
Company
Pinnacle Home Care
Pinnacle Home Care is a full service Medicare Certified and Home Health Company locally owned and operated by home health professionals.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Victoria Giuliani
Vice President Human Resources
Company data provided by crunchbase