Safeway · 21 hours ago
Service & Delivery Technician III
Pasco, WA
Full-time
Onsite
Mid LevelAlbertsons Companies is a leading retailer in the United States, and they are seeking a Service & Delivery Technician III to provide IT support for their Safeway and Albertsons stores in the Yakima, Washington area. The role involves deploying equipment, installing hardware and software, troubleshooting IT issues, and ensuring the smooth operation of technology in retail environments.
E-CommerceFood and BeverageGroceryHealth CareInternetRetailShopping
Responsibilities
Support standard hardware platforms and systems installed throughout Safeway
Repair all approved standard technology hardware including PC/Server hardware, Network hardware, RF hardware, and printers
Provide complete recoverability of systems and applications
Trouble shoot resolution
Installation of new hardware and software
Provide customers with IT support; meet goals for service level agreements
Provide network and remote connectivity (hardware/software) support
Maintain equipment inventory controls and policies
Work with Support Center (STSC) on assignment of problems, support issues and concerns with computer systems
Interface with all Corporate IT groups for on-site support and technology resolutions
Adhere to repair standards and service levels established
Driving required for this Zone Service Area
Qualification
Required
Exceptional telephone, customer service, and problem‑solving skills, with the ability to gather critical information and resolve high‑pressure issues particularly in support of remote locations
Strong communication and interpersonal abilities, including the capacity to clearly present technical information and tailor explanations to varying levels of customer understanding
Working knowledge of IT hardware, installation models, Windows operating systems, Microsoft Office, and related applications
Proven ability to work independently while also serving as an effective collaborative partner within a matrixed organization
Flexibility to work a variety of shifts including days, evenings, overnights and provide on‑call support
Demonstrated sense of urgency, strong business ethics, reliability, and consistent follow‑through
Support standard hardware platforms and systems installed throughout Safeway
Repair all approved standard technology hardware including PC/Server hardware, Network hardware, RF hardware, and printers
Provide complete recoverability of systems and applications
Trouble shoot resolution
Installation of new hardware and software
Provide customers with IT support; meet goals for service level agreements
Provide network and remote connectivity (hardware/software) support
Maintain equipment inventory controls and policies
Work with Support Center (STSC) on assignment of problems, support issues and concerns with computer systems
Interface with all Corporate IT groups for on-site support and technology resolutions
Adhere to repair standards and service levels established
Driving required for this Zone Service Area
Benefits
$2000 Signing Bonus
Company
Safeway
Shop online for groceries, find out about our grocery stores, get health and nutritional information, and find all recipes and meals ideas.
Founded in 1915
10001+ employees
H1B Sponsorship
Safeway has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (247)
2024 (194)
2023 (162)
2022 (282)
2021 (143)
2020 (82)
Funding
Current Stage
Public CompanyTotal Funding
unknown2014-01-30Acquired
1990-05-04IPO
Leadership Team
Randy N Anderson
Division CFO / VP Finance / Head of Finance - Safeway Northern California Division
Delicia Prater
CORPORATE HUMAN RESOURCES COORDINATOR
Recent News
2025-12-10
2025-12-02
Company data provided by crunchbase