City of Hope · 16 hours ago
Director, Product Management - Healthcare
City of Hope is a transformative organization focused on changing lives in the fight against cancer and other life-threatening illnesses. The Director of Technology Products will lead an interdisciplinary team to develop and implement innovative digital solutions that enhance patient care and streamline operations.
AssociationEducationHealth Care
Responsibilities
Oversees the lifecycle of a technology product portfolio and services offered by City of Hope, from ideation and development to implementation and ongoing optimization
Leads the development and maintenance of comprehensive business-aligned technology roadmaps, strategies, and patterns in accordance with the mission and objectives of the Academic Medical Health System
Collaborates closely with various stakeholders, including clinicians, administrators, IT professionals, marketing, researchers, and external partners, to gather insights, solicit feedback, and foster cross-functional collaboration
Prioritizes clinical best practice, user experience and usability in the design and development of digital products, ensuring that they are intuitive, accessible, and aligned with the needs of both patients and healthcare professionals
Stays abreast of emerging technologies and trends in healthcare innovation and across digital landscape, evaluating their potential impact and feasibility for adoption within the COH
Supports governance around the development and implementation of technology products, solutions and innovations
Establish key performance indicators (KPIs) and Objectives and Key Results (OKRs) to measure the efficacy and impact of technology on patient outcomes, clinical workflows, and operational efficiency
Oversees change management initiatives to facilitate the technology adoption process across they system
Leverages data analytics and insights to inform technology strategy and measure the impact of new and existing initiatives
Manages relationships with external vendors, partners, and consultants involved in strategy, product development and implementation
Manages a team of product owners, analysts, managers and designers
Qualification
Required
Bachelor's degree in healthcare administration, business administration, information technology or related field
Ten (10) years of experience in driving product and project strategy, design, development, execution, evaluation product management
Preferred
Master's degree in Business Administration, Healthcare Administration, Public Health, or related discipline
Matrixed health system, product development, design thinking, business development, hospital operations experience preferred
In-depth knowledge of healthcare operations, regulations and patient care
Strong understanding of digital technologies, including EPIC (EMR), virtual care, mobile health apps, and data analytics
Deep understanding of healthcare industry dynamics, coupled with expertise in digital products, innovation methodology and business strategy
Familiarity with cybersecurity principles and compliance requirements in healthcare
Excellent leadership and staff management skills
Deep experience with product management tools and measurements for ROI
Demonstrated ability to effectively communicate both in writing and verbally with all levels of an organization
Understand and manage complex project management functions
Be able to work in a complex, matrixed healthcare environment that requires intense interdepartmental collaboration
Self-starter with strong organizational and problem-solving skills and the ability to work with multiple priorities
Company
City of Hope
City of Hope is a cancer research and treatment non-profit organization specializing in diabetes and other life-threatening illnesses.
Funding
Current Stage
Late StageTotal Funding
$10.3MKey Investors
California Institute for Regenerative Medicine
2024-05-20Grant· $5.4M
2022-02-22Grant· $4.9M
Leadership Team
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