Experian · 1 day ago
Healthcare Support Analyst (Remote)
United States
Full-time
Remote
Entry, Mid Level
$80K/yr - $139K/yr
2+ years expExperian is a global data and technology company, powering opportunities for people and businesses around the world. The Healthcare Support Analyst role involves supporting claims processing, improving system efficiency, and providing technical support to clients and team members.
AnalyticsBig DataCyber SecurityFinTechFraud DetectionInformation Services
Responsibilities
Support current Claim Source
Review internal process, recommend and develop changes to improve systems efficiency, automation, and effectiveness
Document and communicate complex solutions to internal and external clients promptly
Assess project complexity and estimate development and implementation timeframe
Communicate status with team members, end-users and clients within client expectations including participating in regular client calls
Develop relationships with clients and service/sales team
Perform claims conversions from legacy to Claim Source either as lead or as a secondary analyst
Monitor accuracy and completeness of all assigned jobs
Provide technical support including testing, debugging, troubleshooting and implementing necessary program updates or additions
Analyze customer data including performing optimizations and edit reviews with customers
Review and evaluate payer notifications
Collaborate with internal and external groups to define process requirements for project
Interpret orders and selects appropriate tools to process orders
Perform software packaging duties
Perform complex database tasks and maintenance
Track change requests and high severity incidents
Contribute to continuous improvements by identifying ways to optimize resources
Maintain comprehensive project plans and schedules
Help with team leadership roles and mentor new team members
Qualification
Required
Bachelor's degree or equivalent experience
2+ years experience in a computing environment. Previous hospital and physician billing experience is a plus
Experience with 837 format and UB04/1500/ADA paper forms
Knowledge of ICD10 diagnosis and procedure codes
Knowledge of CPT-4 codes
Skills using the Microsoft Office suite of products
Basic project management skills
Benefits
Great compensation package and bonus plan
Core benefits including medical, dental, vision, and matching 401K
Flexible work environment, ability to work remote, hybrid or in-office
Flexible time off including volunteer time off, vacation, sick and 12-paid holidays
Company
Experian
Experian is a data analytics and consumer credit reporting company.
10001+ employees
H1B Sponsorship
Experian has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (8)
2024 (18)
2023 (9)
2022 (16)
2021 (19)
2020 (23)
Funding
Current Stage
Public CompanyTotal Funding
$1.31MKey Investors
Fair4All Finance
2025-11-25Grant· $1.31M
2006-10-11IPO
Leadership Team
Brian Cassin
Chief Executive Officer
Chris Fletcher
CPO / SVP Cloud & Decisioning Software
Recent News
BusinessCloud
2026-01-22
TheRecursive.com
2026-01-20
2026-01-16
Company data provided by crunchbase