Nesco Resource · 1 month ago
Lockbox Application Analyst
Brooklyn, OH
Full-time
Onsite
Entry, Mid Level
$0/hr - $30/hr
2+ years expNesco Resource is a company focused on providing operational support in the Payment and Deposit Operations sector. The Operations Analyst will support Lockbox applications, develop procedures, execute testing, and provide high-quality operational support while collaborating with various teams.
ConsultingHuman ResourcesStaffing Agency
Responsibilities
Provide operational support for Lockbox applications and additional assigned systems
Create, edit, and test application and operational procedures for Lockbox Operations and Support
Write and execute test scripts for operational testing related to process improvement initiatives
Perform business analysis for payment and deposit applications, including mainframe, PC, distributed systems, databases, and web-based applications
Mine and analyze data from primary and secondary sources, often using complex joins across multiple datasets
Serve as a first point of contact for user-reported inquiries and issues, providing production support
Perform problem reporting, tracking, resolution, root cause analysis, and identification of preventative measures
Deliver high-quality service and operational support to internal and external partners and clients
Actively participate in Lockbox process initiatives, system enhancements, and operational projects
Translate business needs and requirements to Technology partners
Translate technical concepts and materials for Loan, Payment, and Operational Services teams and Lines of Business
Qualification
Required
Bachelor's degree or equivalent experience
Ideally 2+ years of experience in an operational or support environment
Strong attention to detail in documenting and implementing requirements
Highly organized with the ability to analyze and resolve complex issues
Excellent written and verbal communication skills
Ability to manage change effectively and stay on top of task assignments
Strong decision-making and analytical skills
Ability to research and resolve non-straight-forward issues
Strong aptitude for technology-based tools and databases (e.g., Excel, Access)
Ability to quickly assimilate and apply new information
Proven ability to work effectively in a team-based environment
Preferred
1–2 years of Operations Analyst experience
Technically savvy with Windows-based systems and software
Experience with Excel and Jira, including managing large datasets and creating summary views using pivot tables, charts, and data visualizations
Benefits
MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services.
Company
Nesco Resource
Nesco Resource s an Staffing and Recruiting firm.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Michael McDonald
Executive Vice President of Finance and Chief Accounting Officer
Recent News
InvestmentNews
2023-12-24
Maysville Online
2023-12-24
Company data provided by crunchbase