RealPage, Inc. · 7 hours ago
Cloud Solutions Engineer III
Richardson, TX, US
Full-time
Onsite
Senior Level
$85K/yr - $145K/yr
5+ years expRealPage, Inc. is a company that provides support and solutions for clients in the Property Management Industry. The Cloud Solutions Engineer III will design, implement, and manage cloud solutions based on Microsoft Azure, ensuring seamless migration and integration while working closely with clients to meet their business needs.
Document ManagementPaymentsProperty ManagementPropTechSaaSSoftware
Responsibilities
Maintain expert-level knowledge of many of the following:
Networking concepts (e.g. DNS, TCP/IP, firewalls, routing, subnets)
Azure/365
Exchange On-Prem/Online
Server OS’s (2008 to 2019)
SharePoint
Teams/OneDrive
Responsible for installation, configuration and troubleshooting of Microsoft based Cloud technology including (but not limited to) Office 365, Azure, Intune, Auto Pilot, Exchange Online, SharePoint, Skype for Business, MFA, Teams, Teams Voice and ADFS
Design IT systems ensuring the right architecture and functionality
Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions and assessing impact of users
Create complex support documentation (SOPs) for client environments and turnover support for those to the Tier I, II, and III Service Desk team
Assist with configuration of Cloud based Assets, Servers, Networks, Storage, Containers, Virtualization
Ability to lead high level discussions and meetings with clients around ground to cloud migration strategies and project manage all tasks and deliverables from start to finish
Document and record all activities using web-based ticketing systems and support request tracking tools
Continuous evaluation, development and deployment of migration methodologies and processes to refine/define approaches to existing and new work product offerings
Deliver high quality work in both large-scale project environments and smaller, single staffed engagement models
Manage escalation internally to ensure appropriate servicing of client needs
Understand client requirements and business objectives
Support new technology implementation
Train technical staff on new and existing IT systems
Produce detailed-level technology plans and documentation
Familiar with scripting and automation and designing GPOs
Familiar with Microsoft Deployment Toolkit (MDT)
Assumes additional responsibilities as requested (or required)
Qualification
Required
Maintain expert-level knowledge of many of the following: Networking concepts (e.g. DNS, TCP/IP, firewalls, routing, subnets), Azure/365, Exchange On-Prem/Online, Server OS's (2008 to 2019), SharePoint, Teams/OneDrive
Responsible for installation, configuration and troubleshooting of Microsoft based Cloud technology including (but not limited to) Office 365, Azure, Intune, Auto Pilot, Exchange Online, SharePoint, Skype for Business, MFA, Teams, Teams Voice and ADFS
Design IT systems ensuring the right architecture and functionality
Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions and assessing impact of users
Create complex support documentation (SOPs) for client environments and turnover support for those to the Tier I, II, and III Service Desk team
Assist with configuration of Cloud based Assets, Servers, Networks, Storage, Containers, Virtualization
Ability to lead high level discussions and meetings with clients around ground to cloud migration strategies and project manage all tasks and deliverables from start to finish
Document and record all activities using web-based ticketing systems and support request tracking tools
Continuous evaluation, development and deployment of migration methodologies and processes to refine/define approaches to existing and new work product offerings
Deliver high quality work in both large-scale project environments and smaller, single staffed engagement models
Manage escalation internally to ensure appropriate servicing of client needs
Understand client requirements and business objectives
Support new technology implementation
Train technical staff on new and existing IT systems
Produce detailed-level technology plans and documentation
Familiar with scripting and automation and designing GPOs
Familiar with Microsoft Deployment Toolkit (MDT)
Assumes additional responsibilities as requested (or required)
The ideal candidate should have experience and proficiency in the following areas: Networking Core concepts
CompTIA Network+ or 5+ years equivalent work experience with networks e.g., DNS, DHCP, TCP/UDP, IPv4, VLAN and other OSI Layers 1-4 concepts
5+ year(s) experience with various routers/firewall/switches e.g., Cisco Meraki, Ruckus, Ubiquiti, WatchGuard, Netgear, Dell, or HP, and some Azure Firewall experience is a plus but not required
At least 5 years in an MSP Environment supporting clients
Office 365/Azure, Teams Management, Teams Voice, Exchange
Cloud-based identity solutions (Microsoft Azure AD, Okta, etc.)
Proven experience as an IT Consultant and Technical Engineer/Architect preferred
Ability to take on a leadership role in designing and deploying solutions with providing direction and guidance to other engineers as needed
Experience with Windows Server 2008 to 2019 and in Virtualization Technologies (KVM, VMWare, Hyper-V)
Advanced experience with VPNs, VPCs, SD-WAN, and complex IP routing/switching concepts
Advanced understanding of Active Directory, Azure, Office365, Exchange, Teams, and Teams Voice
Certifications in Microsoft platforms such as Azure, MSCP, VSP, or other certifications or equivalent work experience is required
Knowledgeable in PowerShell, automation and scripting and ability to apply this skill in managing monitoring and troubleshooting scenarios
Strong knowledge of implementing and effectively developing service desk and IT operations best practices, including knowledge of security, storage, data protection and disaster recovery
Advanced knowledge of server and network monitoring tools (SCOM, ConnectWise, SolarWinds Orion, Liongard)
Strong written and oral communication skills required
Security assessments and best practices
VMware, Hyper-V, Azure
Backup and disaster recovery solutions
Active Directory, GPO, DNS, and other core windows services
Familiar with ticketing tools (currently using ConnectWise Manage)
Server and network monitoring tools
Benefits
Health, dental, and vision insurance.
Retirement savings plan with company match.
Paid time off and holidays.
Professional development opportunities.
Performance-based bonus based on position.
Company
RealPage, Inc.
RealPage is the leading global provider of AI-enabled software platforms to the real estate industry.
5001-10000 employees
H1B Sponsorship
RealPage, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (10)
2024 (19)
2023 (11)
2022 (11)
2021 (17)
2020 (7)
Funding
Current Stage
Public CompanyTotal Funding
$105.04MKey Investors
Camden PartnersApax Partners
2022-01-13Post Ipo Equity· $18.64M
2020-12-21Acquired
2011-09-15Post Ipo Equity· $6.87M
Leadership Team
Dirk Wakeham
Chief Executive Officer
Steve Winn
Chairman of the Board, President & CEO
Recent News
2026-01-16
bloomberglaw.com
2026-01-16
2026-01-11
Company data provided by crunchbase