World Wide Technology · 7 hours ago
Sr. UX Researcher
World Wide Technology is a global technology solutions provider leading the AI and Digital Revolution. The Senior User Experience (UX) Researcher partners with product, design, engineering, and client teams to generate insights that inform product direction and improve user experiences, focusing on planning and conducting user research and translating findings into actionable recommendations.
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Responsibilities
Leads user research efforts across one or more products, clients, or Agile delivery teams
Plans and executes qualitative and quantitative research to inform product strategy, design decisions, and prioritization
Selects appropriate research methods based on project goals, timelines, and level of risk
Recruits and coordinates research participants as needed to support planned research activities
Conducts usability testing, interviews, contextual research, surveys, and analytics-based analysis
Synthesizes research findings into clear insights and recommendations that teams can act on
Partners closely with product managers, designers, engineers, and client stakeholders throughout discovery, design, and delivery
Advises teams on usability, design validation, and user-centered best practices
Manages multiple projects ensuring deadlines are met and team collaborate to align creative work with overall business goals
Mentors and supports Associate- and Professional-level UX researchers
Contributes to the development and adoption of shared UX research practices and standards
Uses industry-standard research and collaboration tools (e.g., UserTesting, Mural) and incorporates AI thoughtfully into research workflows to improve efficiency, synthesis, and insight generation
Stays current with industry trends and incorporates best practices into research approaches
Qualification
Required
Bachelor's degree in a relevant field or equivalent practical experience
5-7 years of experience conducting user research for digital products or services
Experience working with cross-functional teams in Agile or iterative delivery environments
Experience translating research insights into recommendations for product, design, and technology teams
Experience engaging with stakeholders and presenting findings to business and technical audiences
Strong understanding of user research methods and human-centered design principles
Ability to frame research problems, select appropriate methods, and synthesize insights across studies
Ability to lead both generative and validation research, from early discovery through design and usability validation
Skilled at communicating research findings clearly through presentations and written deliverables
Comfortable managing multiple research efforts simultaneously
Proven ability to collaborate effectively across disciplines and influence decision-making
Experience supporting accessibility and inclusive design through research and evaluation
Experience using UX research platforms, collaboration tools, and AI-assisted workflows to support research delivery
Preferred
Advanced academic training or certification in user research or a related discipline is a plus
Benefits
Health and Wellbeing: Health, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program
Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement
Paid Time Off: PTO and Sick Leave (starting at 20 days per year) & Holidays (10 per year), Parental Leave, Military Leave, Bereavement
Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program
Company
World Wide Technology
World Wide Technology provides technology and supply chain solutions for large public and private organizations.
H1B Sponsorship
World Wide Technology has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (52)
2024 (56)
2023 (25)
2022 (63)
2021 (50)
2020 (48)
Funding
Current Stage
Late StageTotal Funding
$25M2000-02-13Series Unknown· $25M
Recent News
2026-01-22
2026-01-16
Company data provided by crunchbase