University Physicians' Association, Inc. (UPA) · 12 hours ago
Training Coordinator
Knoxville, TN
Full-time
Onsite
New Grad, Entry LevelUniversity Physicians' Association, Inc. (UPA) is seeking a Training Coordinator responsible for developing, coordinating, and delivering training programs related to the healthcare revenue cycle. The role involves creating training materials, conducting sessions, and ensuring compliance with organizational policies and industry standards.
AccountingConsultingHealth Care
Responsibilities
Develop and maintain comprehensive training materials for all revenue cycle functions
Conduct onboarding and ongoing training sessions for team members
Provide application and system training to RCM Clients
Collaborate with leadership and quality assurance to identify training needs based on audit results, process changes, and compliance updates
Monitor payer updates, regulatory changes, and industry best practices; integrate these into training content
Support system implementations and upgrades by training staff on workflow and software updates
Track and report training completion, effectiveness, and staff performance
Provide one-on-one coaching and mentorship for team members as needed
Maintain knowledge of department manuals and standard operating procedures to effectively perform duties
Qualification
Required
Requires High School education or equivalency
Strong understanding of the full healthcare revenue cycle process
Working knowledge of CPT, ICD-10, and HCPCS coding
Excellent communication and presentation skills
Ability to adapt training styles for different learning needs
Proficiency in practice management systems
Ability to simplify complex concepts into clear, actionable training content
Strong organizational, analytical, and problem-solving skills
Demonstrates the ability to work with others daily
Preferred
Medical courses or college preferred
Experience in healthcare revenue cycle operations preferred
Company
University Physicians' Association, Inc. (UPA)
Knoxville, Tennessee University Physicians' Association, Inc.
Founded in 1995
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Eric Duncan
CIO, Vice President of Information Technology & Security
Company data provided by crunchbase