Newton Motor Group · 9 hours ago
Automotive Sales Manager
Murfreesboro, TN, 37130, US
Full-time
Onsite
Mid, Senior Level
3+ years expNewton Motor Group is seeking a motivated and results-driven Automotive Sales Manager to lead and manage their sales team. The ideal candidate will be responsible for overseeing the sales process and collaborating with various departments to develop strategies that exceed dealership goals for customer satisfaction, unit volume, and financial growth.
Retail
Responsibilities
Assist sales team to delight customers in finding a vehicle that meets their needs
Lead and manage a team of salespeople; provide training, supervision, and support to ensure high levels of performance
Hire, motivate, and monitor the performance of sales team member
Build and maintain solid relationships with customers and manage follow-up after the sale to ensure a positive buying experience (from initial inquiry to final purchase) to encourage repeat and referral business
Communicate effectively with other departments, including finance, service, parts, marketing, and inventory management, to ensure a seamless customer experience
Drive all showroom activities
Demonstrate and coach sales team on proper closing techniques
Mentor new and experienced sales reps to improve individual performance and growth
Ensure high customer satisfaction (CSI) scores are achieved and analyze metrics to isolate areas for improvement
Stay up-to-date and maintain an experienced level of knowledge of incoming inventory, vehicle models, features, specifications, accessories and how they benefit customers; as well as understand industry trends, economic environment, and competitive landscape to determine pricing, inventory strategies, and identify potential sales opportunities
Conduct vehicle demonstrations, explain features and benefits, warranty, and service capabilities, to establish the foundation for customer loyalty
Prospect and follow-up on sales leads via various methods - including networking, referrals, call backs, database mining, etc
Ensure proper utilization of our customer relationship management (CRM) system for all prospective/existing buyers and customer interactions
Manage paperwork, including sales contracts and other legal documents
Help negotiate and close sales deals to meet or exceed monthly sales, gross, and expense objectives for our dealership and the original equipment manufacturer (OEM)
Conduct daily and weekly sales meetings
Review, monitor, and analyze sales data and sales team actions at the end of each day, week, month, and year to identify areas for improvement with corrective actions, tactics for better time management, and implementation of effective and efficient operational plans
Collaborate with sales team and management to develop and implement strategies for increasing sales, including daily inspection of lot’s vehicles, ensuring vehicles are merchandised and priced correctly
Attend sales meetings and training offered by dealership and manufacturer
Ensure all sales staff adhere to company/dealership policies and procedures, including state ethical and legal regulations
Must follow all company safety policies and procedures, and immediately report any and all accidents to management
Qualification
Required
High school degree or equivalent required
Minimum 2 years of sales management experience with previous responsibility for variable operations at a dealership and a proven track record in leading teams
Aptitude for sales, having at least 3 years of experience in automotive sales
Successful history of building, mentoring, and training a sales team with above average gross and net profits
Expertise in supervising everyday activities of sales desk managers and increasing finance and insurance (F&I) income
Strong capability in building showroom and internet traffic
Excellent communication, management, and interpersonal skills with the ability to motivate and inspire a team
Strong customer service skills
Professional personal appearance
Positive attitude and good work ethic (accountable, adaptable, honest, trustworthy, committed, enthusiastic, energetic, persistent, diligent, outgoing, goal-oriented, self-driven, etc.)
Extensive knowledge of the automotive industry, products, competitors, including familiarity with sales processes, market trends, and customer satisfaction techniques to make informed sales strategy decisions
Strong negotiation and closing abilities; aptitude to handle and overcome objections while being persuasive, professional, and friendly
Ability to work in a fast-paced, team-oriented environment with ability to adapt to changing priorities
Proficiency in Microsoft Office and other dealership management software
Must be able to work flexible hours, including evenings and Saturdays
Valid driver's license, auto mobile insurance, and clean driving record
All applicants must be able to demonstrate ability to pass pre-employment testing to include a background check, MVR check, and drug screen
Preferred
Bachelor's degree in business or related field
Some experience in used vehicle purchasing and merchandising
Benefits
Career Growth Opportunities
Work / Life Balance
Flexible Schedules
Paid Holidays
Positive Work Culture
Health Benefits (Medical, Dental, Vision)
Financial Savings Plan (401K)
Employee Vehicle Purchase and Service Discounts
Ongoing Training and Education (via Manufacturer / Our Company Programs)
Company
Newton Motor Group
An Automotive Dealership Group based in Nashville TN. We consist of 6 dealerships across 3 states.
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase