Spring Footwear, Corp. · 2 hours ago
Customer Service & Front Desk Coordinator
Pompano Beach, FL
Full-time
Onsite
Entry Level
1+ years expSpring Footwear Corporation is seeking a high-energy, detail-oriented professional to serve as the welcoming face of our headquarters and a key contributor to our Customer Service team. This role involves supporting front desk operations and customer service, acting as an essential link between customers, the sales team, and internal departments.
FashionShoppingSportsWholesale
Responsibilities
Be the friendly voice behind the brand, responding to customer calls and emails with warmth and confidence
Keep orders moving by efficiently handling purchases, returns, warranties, and shipping requests
Share product knowledge that educates customers and supports training needs
Track, escalate, and follow through on customer concerns to ensure fast, effective resolution
Jump in to support the Customer Service team with administrative tasks and special projects
Be the friendly first face—welcoming guests, vendors, and visitors with confidence and warmth
Answer, screen, and smoothly connect incoming calls to the right teams
Keep mail and deliveries moving in and out efficiently and accurately
Maintain a front desk space that’s always organized, polished, and visitor-ready
Qualification
Required
1–2 years of experience in a Front Desk Coordinator or customer service role
Excellent communication and interpersonal skills — verbal and written
Highly organized, detail-oriented, and able to multitask with grace under pressure
Proficiency in Microsoft Office
A team player who aligns with Spring Footwear's core values: quality, care, and style
English fluency required
Preferred
Direct-to-consumer experience
Experience with CRM systems or platforms like Shopify, Gorgias, or Amazon Seller
Benefits
Paid time off, holidays, and benefits (health, dental, vision, etc.)
Profit Sharing Plan
Opportunities for growth and cross-training across departments
Warm, supportive, and team-focused work culture
Exclusive employee discounts on footwear
Company
Spring Footwear, Corp.
Since 1991, Spring Footwear has provided consumers an experience and feel they can't resist.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
David Ben Zikry
CEO
Avi Ben-Zikry
President and Co-Founder
Company data provided by crunchbase