Fidus Systems · 1 day ago
Account Manager
United States
Full-time
Remote
Entry, Mid Level
2+ years expFidus Systems is a global high-tech design firm specializing in electronic product development. The Account Manager will support Business Development Managers by managing client accounts, nurturing relationships, and assisting in expanding sales opportunities for Fidus' electronic design services.
ManufacturingSoftware
Responsibilities
Manage a portfolio of assigned accounts within the territory, acting as a primary point of contact in partnership with the BDM
Execute structured account touch plans (email, calls, LinkedIn, events) to increase contact coverage, build relationships, and maintain top of mind awareness of Fidus
Support pipeline creation by qualifying inbound leads, following up on marketing campaigns, and booking discovery meetings for the BDM
Participate in discovery and technical scoping calls, capturing customer requirements and documenting next steps and actions
Collaborate internally with engineering, project management, pre-sales and marketing to gather information, build presentations, and respond to proposals and RFPs
Track account activity, contacts, opportunities, and tasks in CRM with high data quality and discipline
Monitor customer satisfaction on active projects, help identify issues early, and route them to the right internal owner for resolution
Identify expansion opportunities (new projects, new business units, cross sell of additional Fidus capabilities) and bring these to the BDM for strategy and closure
Contribute to account plans, account mapping, and territory reviews, including simple revenue and activity reporting
Continuously develop knowledge of Fidus services, target industries (e.g., aerospace/defence, medtech, semiconductor), and competitive landscape
Qualification
Required
Minimum 2 years of experience in B2B sales, account coordination, inside sales, or customer-facing roles, ideally in technology, engineering services, or electronics
Strong relationship-building and customer service skills; comfortable engaging engineers, procurement, and management stakeholders
Excellent verbal and written communication skills, including meeting notes, follow-up emails
Strong organizational and time-management skills; able to manage multiple accounts, tasks, and deadlines
Comfortable using CRM and productivity tools (e.g., Salesforce/HubSpot, Excel, PowerPoint, LinkedIn Sales Navigator)
Interest in learning complex technical concepts around complex engineering design services
Benefits
Commitment to ensure a fair and transparent recruitment process
Accommodations are available upon request for candidates taking part in all aspects of the selection process
Fidus is committed to creating a diverse environment and is proud to be an equal opportunity employer
Company
Fidus Systems
Fidus Systems is specialize in leading-edge electronic product development.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
unknown2025-09-30Acquired
Leadership Team
Alan Coady
CEO
Vicki Coughey
CFO / COO
Recent News
Ottawa Business Journal
2025-10-04
2025-09-30
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