The KINN · 14 hours ago
Operations and Data Management Internship
Los Angeles, CA
Internship
Hybrid
Intern
$1,000/mo - $1,000/moKINN is a membership-driven community and platform supporting conscious entrepreneurs and creatives. They are seeking a graduate intern to assist in project operations and systems, focusing on data accuracy and backend optimization to streamline member journeys and provide meaningful analytics.
Non-profit Organization Management
Hiring Manager
Oliver Evans
Responsibilities
Streamline membership enrollment and onboarding
Build and optimize HubSpot as KINN’s central system of record
Automate member lifecycle journeys and tracking
Create reliable analytics to inform leadership decisions
Review website signup flows, deal pipelines, and Luma integrations
Audit email sequences, templates, and sales rep SOPs
Test all onboarding links (account setup, surveys, videos, first-day experience)
Review and correct all member subscriptions
Streamline pause and cancellation workflows
Cross-reference Google Sheets, Nexudus, and Stripe for accuracy
Review dashboard lists vs. contact lists
Sync member data across all platforms
Clean duplicate and inactive accounts
System audit report with findings and recommendations
Data reconciliation spreadsheet
Documented “current-state” signup and onboarding flows
Subscription cleanup completed
API Integrations
30-day, 6-month, and 12-month check-in workflows
Under-30 to Over-30 day lifecycle tracking
Birthday recognition automation
Event attendance and course sign-up tracking
Mentor/mentee matching documentation
New member and feedback form collection
Event RSVP → membership conversion sequences
All API integrations live and syncing
Member journey map with automated touchpoints
Event-to-membership conversion system
Activity tracking dashboards
Member projects, connections made, and deals invested
Member wins collection and showcase process
Goal support tracking
Engagement scoring (events, courses, space usage)
Churn risk identification
Cost-to-service per member (monthly)
Member acquisition source tracking
Course-to-member conversion analysis
Lifetime value by acquisition channel
Luminary tier infrastructure setup
Member success dashboard in HubSpot
Cost-to-service analysis report
Course conversion analysis with recommendations
Analytics reporting templates
Clear documentation of all systems
Clean, accurate data across all platforms
All API integrations operational
8+ automated member lifecycle workflows live
Cost-to-service per member clearly calculated
Course conversion rates documented and analyzed
Event-to-member conversion system generating qualified leads
Qualification
Required
Recently graduated or completing a graduate program
Highly detail-oriented and systems-minded
Comfortable working with CRMs, spreadsheets, and integrations
Analytical thinker who enjoys problem-solving
Strong written communication and documentation skills
Self-directed, reliable, and proactive
Curious about startups, consulting, operations, or RevOps
Preferred
HubSpot experience
No-code / automation tools (Zapier, Make, etc.)
Company
The KINN
The KINN helps conscious entrepreneurs, innovators, community builders and leaders make the world a better place.
Founded in 2023
0-1 employees
Funding
Current Stage
Early StageLeadership Team
Oliver Evans
Chief Executive Officer
Company data provided by crunchbase