Ferguson · 3 hours ago
Artificial Intelligence (AI) Adoption & Enablement Manager
United States
Full-time
Remote
Senior Level
$9,700/mo - $15,516.67/mo
7+ years expFerguson is a leading provider of quality supplies across various industries and is seeking an AI Adoption & Enablement Manager to drive their AI transformation. This role focuses on ensuring technology adoption translates into genuine capability building and cultural evolution, working hands-on with teams to integrate AI into workflows and enhance associate expertise.
Wholesale
Responsibilities
Design comprehensive AI fluency curriculum spanning awareness, literacy, capability, and mastery levels tailored to Ferguson's role segments
Partner with the Ferguson Academy team to develop engaging, practical learning experiences that connect AI capabilities directly to associates' daily challenges
Build role-specific use case libraries that demonstrate how AI enhances rather than replaces human expertise
Pilot, iterate, and scale training programs based on learner feedback and business impact data
Deliver high-impact training sessions that leave associates energized and confident
Lead functional group workshops tailored to specific team workflows, challenges, and success metrics (Sales, Operations, Product, Branches, etc.)
Facilitate use case discovery sessions that translate AI capabilities into practical applications for each function's actual work
Partner hands-on with functional teams to embed AI into existing processes, systems, and operating rhythms - not as theoretical add-ons but as natural workflow enhancements
Serve as coach and on-the-ground advisor during early adoption phases, troubleshooting barriers and building confidence through direct support
Develop function-specific playbooks, templates, and enablement materials based on actual implementation experience and observed patterns
Build deep relationships with functional leaders and frontline teams that provide ongoing insight into adoption health and emerging needs
Collaborate with AI Platform Engineer(s) to ensure functional requirements and workflow realities inform platform configuration and agent development
Develop and execute change management strategy grounded in emotion-based approaches appropriate for Ferguson's relationship-driven culture
Identify, recruit, and enable AI champions across functions and geographies - particularly respected veterans whose endorsement influences broader adoption
Design interventions that address specific adoption barriers (fear, skepticism, inertia, technical confidence) at individual and organizational levels
Create feedback mechanisms that surface resistance early, allowing for proactive intervention before attitudes harden
Partner with functional leaders to embed AI adoption into existing team rhythms, performance conversations, and recognition programs
Work with AI COE Manager to ensure adoption insights inform governance decisions and resource allocation
Build systematic approach to identifying, documenting, and amplifying early wins and success stories from functional implementations
Develop compelling narratives that illustrate AI's value in language that resonates with Ferguson's culture (customer impact, associate empowerment, revenue growth)
Create multi-format success story library (videos, written cases, metrics dashboards, associate testimonials) for different audiences
Partner with Communications on internal communication strategies that build momentum and maintains visibility for AI initiatives
Design recognition programs that celebrate both AI champions and associates achieving measurable results with AI
Turn skeptics-turned-believers into powerful advocates by helping them articulate their transformation journey
Qualification
Required
7-10 years in organizational change management, learning & development, or transformation roles, with significant focus on technology adoption and hands-on functional implementation
Demonstrated success driving behavioral change in large, distributed, relationship-driven organizations (distribution, field sales, manufacturing, healthcare)
Experience designing and delivering enterprise-wide learning programs that measurably changed how people work
Must have deep comfort with emerging technology concepts and ability to learn platforms quickly; direct experience with AI/ML technology adoption strongly preferred
Track record of working with frontline/field populations, not just corporate headquarters or knowledge workers
Experience in operational excellence, sales enablement, or business transformation roles where you embedded new capabilities into actual workflows (not just trained people on them)
Strong grounding in change management frameworks (Kotter, ADKAR, Bridges) with ability to adapt rather than apply dogmatically
Expertise in adult learning principles, instructional design, and experiential learning approaches
Understanding of AI/ML technologies and enterprise AI platforms sufficient to: translate capabilities into practical applications, demo basic functionality, troubleshoot common user issues, and know when to escalate to technical resources
Skilled in facilitation techniques for use case discovery, design thinking workshops, and process improvement sessions
Comfortable with workflow analysis and process mapping. Can quickly grasp how functional teams actually work and spot integration opportunities
Exceptional emotional intelligence and ability to read individual and group dynamics in real-time
Comfortable spanning from strategy conversations to hands-on coaching in a branch office or warehouse
Compelling facilitator and storyteller who makes complex concepts accessible and engaging across education and experience levels
Ability to build trust quickly with diverse team members, particularly those skeptical of change initiatives or corporate programs
Cultural sensitivity and humility; understands that respect in Ferguson's culture is earned through demonstrated competence and care, not conferred by title
Active listener who asks good questions and makes people feel heard even when delivering difficult messages
Benefits
Health
Dental
Vision
Paid time off
Life insurance
401(k) with a company match
Mental health coverage
Gender affirming and family building benefits
Paid parental leave
Associate discounts
Community involvement opportunities
Company
Ferguson
Since 1953, Ferguson has been a leading source of quality supplies for a variety of industries.
10001+ employees
H1B Sponsorship
Ferguson has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (10)
2024 (4)
2023 (6)
2022 (5)
2021 (11)
2020 (4)
Funding
Current Stage
Public CompanyTotal Funding
$1.5B2025-09-18Post Ipo Debt· $750M
2024-10-01Post Ipo Debt· $750M
2008-11-12IPO
Leadership Team
Kevin Murphy
President & Chief Executive Officer
Blake Luse
Senior Director, Enterprise Strategy & Planning
Recent News
The Virginian-Pilot
2025-12-27
2025-12-15
2025-12-10
Company data provided by crunchbase