IT Assistant jobs in United States
cer-icon
Apply on Employer Site
company-logo

WINK News · 2 hours ago

IT Assistant

WINK News is seeking a full-time IT Assistant to provide essential support to their IT department. The role involves troubleshooting issues, implementing solutions, and contributing to the efficiency and security of the IT infrastructure.

BroadcastingInformation ServicesMobileNews

Responsibilities

Provide technical support to end-users, resolving hardware, software, and network issues in a timely manner
Assist in the installation, configuration, and maintenance of hardware and software systems
Help manage and monitor network infrastructure, including routers, switches, and firewalls
Perform routine system updates and upgrades to ensure optimal performance and security
Assist in maintaining documentation of IT processes, procedures, and configurations
Collaborate with the IT administrator to identify areas for improvement and implement solutions
Provide training and support to users on IT-related topics as needed

Qualification

Computer hardware knowledgeOperating systems knowledgeNetwork protocols familiarityCompTIA A+ certificationMicrosoft Certified IT ProfessionalProblem-solving skillsCommunication skillsWork independentlyWork collaboratively

Required

Bachelor's degree in Information Technology, Computer Science, or a related field preferred
Prior experience in a similar IT support role preferred
Strong knowledge of computer hardware, operating systems, and software applications
Familiarity with network protocols, configurations, and troubleshooting techniques
Excellent problem-solving and communication skills
Ability to work independently and collaboratively in a fast-paced environment
Certifications such as CompTIA A+, Network+, or Microsoft Certified IT Professional (MCITP) a plus
Ability to sit or stand for extended periods and perform frequent computer and keyboard use
Ability to walk, bend, stoop, reach, and work in confined spaces to install or service equipment
Ability to lift and move equipment up to 50 pounds
Sufficient manual dexterity and visual acuity to handle technical components and read screens or documentation
Ability to travel between work areas or locations as needed

Benefits

Health, Dental, Vision Insurance, and HSA
Eligibility for company-paid benefits such as life insurance & EAP and employee-paid benefits such as short-term disability
PTO – Earned on Accrual Basis
Company-Paid Holidays
401(k)

Company

WINK News

twittertwittertwitter
company-logo
Fort Myers Broadcasting Company develops mobile application. They operates a television broadcasting station and an online news channel.

Funding

Current Stage
Growth Stage
Company data provided by crunchbase