Johnson RV · 15 hours ago
IT Specialist
SANDY,OR,US
Full-time
Onsite
Entry, Mid Level
2+ years expJohnson RV is a family-owned dealership that emphasizes the importance of technology and reliable systems. They are seeking an IT Specialist to provide technical support across all departments, ensuring that every team member has the necessary tools to perform their best work.
AutomotiveCommercialRecreational VehiclesTransportation
Responsibilities
Respond to technical requests from sales, service, parts, accounting, HR, and other departments
Solve issues involving Windows systems, workstations, peripherals, and dealership devices
Provide practical, patient help to employees with varying levels of technical comfort
Administer Microsoft 365 accounts, permissions, and user setup
Maintain and support dealership hardware such as printers, scanners, servers, and POS equipment
Handle software and system updates, patching, and general lifecycle maintenance
Troubleshoot LAN/WAN, Wi-Fi, and VPN issues that impact day-to-day operations
Support connectivity for ERP platforms, manufacturer systems, and vendor portals
Monitor and help maintain a reliable, stable network environment
Track assets, update documentation, and maintain SOPs
Assist with backups, cybersecurity processes, and disaster-recovery tasks
Follow data protection policies and uphold IT security best practices
Qualification
Required
Associate's or Bachelor's degree in IT, Computer Science, or related field — or solid equivalent experience
2–5 years of technical support experience, preferably in a multi-department or dealership environment
Strong understanding of: Microsoft 365 administration; Windows operating systems and hardware troubleshooting; Networking fundamentals (DNS, DHCP, TCP/IP)
Excellent customer service approach, with the ability to communicate clearly with non-technical users
Preferred
Familiarity with dealership ERPs such as IDS Astra G2
Understanding of sales, service, parts, or accounting workflows within a dealership setting
Company
Johnson RV
Johnson RV specializes in recreational vehicle sales, collision repair, estimate, maintenance, and service.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Kate Wallace
Executive Assistant to CEO/Owner and COO
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