MedOne Pharmacy Benefit Solutions · 5 hours ago
Account Manager
United States
Full-time
Remote
Mid LevelMedOne Pharmacy Benefit Solutions is a full-service pharmacy benefit manager serving clients nationwide. As an Account Manager, you will build relationships with clients, manage pharmacy benefit plans, and analyze performance data while collaborating cross-functionally.
Pharmaceuticals
Responsibilities
Build and maintain business relationships by providing prompt and accurate service to promote customer loyalty
First point of client contact for general inquiries such as escalated member issues, plan design questions, etc
Assist with onboarding new clients
Manage client’s pharmacy benefit design updates, projects, and follow-ups
Organize and maintain client documentation within and outside of CRM
Interact directly with internal and external clients to build positive relationships
Analyze plan performance reporting; interpret data and identify correlations, trends, and opportunities
Plan for and lead client and partner plan performance review meetings; promote programs and services to clients and business partners when appropriate
Understand contract structure, track plan performance against contract terms, and communicate performance to plan and business partners
Serve as back-up to the Member Advocate team when call volume is high
Research and resolve issues pertaining to eligibility, claim adjudication, and billing
Attend client benefit fairs and open enrollment meetings
Contribute to department and company goals
Work collaboratively and cooperatively with other departments to resolve issues and improve processes
Qualification
Required
Bachelor's degree in business, marketing or related area or equivalent work experience in a related field
Intermediate knowledge of Microsoft Office products
Strong time management and prioritization skills in an environment that can present frequent interruption
Strong listening, verbal, and written communication skills which convey understanding and clarity
Desire to educate and consult with clients and business partners to resolve issues and develop solutions
Demonstrated desire to learn new information and share knowledge amongst the team and cross-functionally
Benefits
Comprehensive health, dental, and vision insurance + additional benefits
401(k) with company match to secure your future.
Generous paid time off and holidays.
Opportunities for professional growth and development.
A vibrant and collaborative work culture.
Company
MedOne Pharmacy Benefit Solutions
MedOne unlocks the most appropriate prescription at the most affordable price for organizations and their health plan members nationwide.
Founded in 1999
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Wes Hartig
Chief Executive Officer
Company data provided by crunchbase