Air Academy Credit Union · 2 hours ago
Mortgage Funder/Lock Desk/Servicing Tech
Headquarters, COLORADO SPRINGS, CO, US
Full-time
Onsite
Entry, Mid Level
$20/hr - $26.97/hr
2+ years expAir Academy Credit Union (AACU) is an innovative, full-service financial institution committed to its employees and providing world-class member service. They are seeking a Mortgage Funder/Lock Desk/Servicing Tech to join their close-knit mortgage team, where the role involves ensuring smooth and compliant transactions for clients through expertise in mortgage processes and documentation.
Financial Services
Responsibilities
Funder for all mortgage loans
Record Deed of Trust’s and any other required documents that require recordation
Handle internal and secondary market lock desk
Complete Payoff requests within 48 hours of receipt. Joint responsibility with other Servicing Tech
Complete subordination and modification requests, handle recording and update all changes within all required systems
Responsible for all Mortgage Loan Servicing needs
Interfaces with Midwest Loan Services for current loans serviced by MLS
Responsible for recording all releases on paid off mortgage loans within required regulatory timelines
Responsible for all mortgage insurance claims to ensure all proper AACU policies are followed and repairs completed as well as all applicable funds held are properly disbursed
Responsible for sorting daily mail for insurance policies, title policies, etc
Responsible for ensuring Flood Insurance policies are up to date and follow AACU policy
Answers mortgage servicing hotline. Returns or forwards member inquiry calls as appropriate. Research and answers member inquiries regarding mortgage payments, balances, escrow management, servicing releases
Tracks inquiry calls once assigned to a loan officer to ensure follow up
Required to obtain and maintain a notary public commission
Qualification
Required
Two years' experience in mortgage lending or banking required
Understanding of residential mortgage funding, loan documentation, and compliance with federal and state regulations
Ability to review, verify, and process complex financial documents with a high degree of accuracy
Strong ability to identify discrepancies, resolve issues, and ensure all transactions meet company and regulatory standards
Effective verbal and written communication skills for interacting with internal teams, lenders, and clients
Capable of managing multiple priorities, meeting deadlines, and maintaining thorough records in a fast-paced environment
Familiarity with loan origination systems, mortgage servicing software, and standard office applications (e.g., Microsoft Office Suite)
Required to obtain and maintain a notary public commission
Preferred
Experience with Encompass preferred
Benefits
Paid sick and vacation days
Comprehensive medical, dental, and vision plans
Outstanding 401K plan
Tuition reimbursement program
Company
Air Academy Credit Union
You deserve a community of fierce advocates who are committed to your success, because everyone deserves personal banking.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Glenn Strebe
CEO
Company data provided by crunchbase