Fluid Interiors · 2 days ago
Sales Manager
Fluid Interiors is seeking a Sales Manager to lead and manage the project sales team to achieve sales goals. This role involves overseeing workload management, customer reporting, and fostering relationships with Account Executives and vendors while ensuring successful onboarding and training of new team members.
DeliveryE-Commerce
Responsibilities
Directly manages Minneapolis based new business development team and project based Account Executives, including AE’s responsible for delivering non-annuity-based work local to the Minneapolis market
Works directly with CRO to strategize on present and future positioning of Fluid in the marketplace
Ensures direct reports are accountable to Fluid’s vision and directives, contributing to annual goals
Collaborates with Human Resources on hiring, onboarding and training of new and existing sales team members
Develops and manages performance of Minneapolis project-based Account Executives including regular 1:1 meetings and annual performance planning
Participates in creating and enhancing culture and accountability within the organization by providing a resource for internal communication
Champions employee experience and culture is consistent with Fluid purpose and core values
Manages existing quarterly/annual business reviews with associated Account Executives and their top customers
Implements Fluid sales strategies, including 80/20, top manufacturer alliances, and other discounting and margin strategies
Hosts quarterly customer volume meetings with AE teams in conjunction with the finance team to analyze margin data and make informed decisions
Participates in proposal response team meetings to provide strategic and profitable RFP responses
Works closely with Financial Analyst and CRO on all pricing and contract negotiations
Oversees daily and overall interactions within the sales team internally as well as customer feedback and interactions
Manages strategic relationship with manufacturers (including Haworth) and CRO on pricing agreements (SPA, NSA)
Responsible for ensuring Account Executives give timely and accurate forecast entered/updated in business system
Partners with VP of Operations and department leaders on workload management and staffing to support project delivery and customer satisfaction
Assigns new project opportunities to Account Executives based on their expertise, skill and capacity
Reviews annual national sales agreements (NSAs) and service level agreement (SLAs) contracts with customers
Maintains relationships with key representatives and vendor partners negotiating the best pricing structure for Fluid and tracks annual discounts and rebate structures
Qualification
Required
Must be able to pass a criminal background screening
Must have a valid driver's license
Preferred
Bachelor's Degree preferred
3+ years sales experience in the commercial furniture industry, commercial real estate, design or construction preferred
Company
Fluid Interiors
The power of human connection | Star Tribune Top Workplace 2025 With a vision for what's next, Fluid Interiors creates spaces that spur human connection and spark innovation.