CoVantage Credit Union · 10 hours ago
Onsite Virtual Specialist
Antigo, Wisconsin, United States
Full-time
Onsite
New Grad, Entry Level
$18/hr - $30.79/hrCoVantage Credit Union is seeking a full-time Virtual Specialist to work onsite at their Antigo, De Pere, or Wausau branch. In this role, you'll assist members with various services through phone and online channels, ensuring a high level of customer satisfaction and building strong relationships.
BankingFinancial Services
Responsibilities
Field phone calls, voicemails, e-mails, and online messages
Assist online, mobile, and phone banking users with passwords, bill pay, deposits, and more
Deliver exceptional service while building strong member relationships
Refer members to other credit union products and services when appropriate
Provide efficient and professional service to members
Maintain member confidentiality
Qualification
Required
A high school diploma or equivalent
Have experience working in a service or sales related capacity
Have strong written and verbal communication skills and ability to work with a wide variety of people on a daily basis
Have ability to be organized, efficient, and accurate in a fast-paced work environment
Proficient with Microsoft Office and Windows Software programs
Preferred
Bilingual fluency preferred, but not required
Benefits
401k employer match of up to 200%
A bonus of annual salary up to 4%
A generous employer HSA contribution
Paid time off for community service
Company
CoVantage Credit Union
CoVantage Credit Union offers a variety of personal and business banking solutions.
Founded in 1953
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Mary Prunty
Chief Financial Officer
Bob Van Abel
Retired - SVP and Chief Information Officer
Recent News
2025-12-02
Company data provided by crunchbase