Instacart · 5 hours ago
Senior Director, E-Commerce & Fulfillment Strategy
United States
Full-time
Remote
Director/Executive
$284K/yr - $299K/yr
10+ years expInstacart is transforming the grocery industry by providing essential services for grocery delivery. The Senior Director, E-Commerce & Fulfillment Strategy will lead the strategic vision and execution of e-commerce and fulfillment operations, collaborating with cross-functional teams to drive commercial success and operational efficiency.
Delivery ServiceE-CommerceGroceryShopping
Responsibilities
Lead the strategic vision and execution for Instacart’s e-commerce and fulfillment Go To Market operations, ensuring alignment with company and retailer growth objectives
Build and scale a high-performance team focused on delivering innovative, flexible, and efficient solutions within the grocery e-commerce space
Work with Engineering, Product, Corporate Development, Operations, Legal, Finance, and other cross-functional stakeholders to define the roadmap of new E-Commerce and Fulfillment innovations we will build to bring to our retail partners
Partner with retailers across Instacart’s enterprise portfolio to design tailored solutions that deliver ecommerce growth and operational efficiency
In partnership with Sales leaders, own key performance metrics, including new partnerships, pipeline growth, revenue targets, and sales cycle efficiency, ensuring continuous improvements
Leverage deep data insights to anticipate future trends in retailer needs and fulfillment requirements, and proactively shape strategy around evolving market needs
Act as a trusted advisor to executive stakeholders at Instacart and across partnership networks, ensuring alignment on priorities and outcomes
Qualification
Required
10+ years of experience in e-commerce sales, strategy, business operations, fulfillment logistics, or related areas within a SaaS or high-growth technology organization, with a minimum of 5 years in a team leadership capacity
Proven track record of managing large-scale, operationally complex B2B or B2C e-commerce fulfillment programs
Strong analytical background with proficiency in interpreting data sets and operational KPIs to execute data-driven strategies
Deep understanding of fulfillment technologies, logistics networks, e-commerce, and delivery marketplaces
Exceptional communication and leadership skills with demonstrated success influencing senior internal and external stakeholders
Preferred
Expertise in the grocery retail industry
Experience leading multifaceted teams across geographies and managing large enterprise partnerships
MBA or advanced degree in business, operations, or a related field is a plus
Thought leadership in anticipating and crafting forward-looking e-commerce or fulfillment strategies to meet market demand
Benefits
Eligible for a new hire equity grant
Annual refresh grants
Company
Instacart
Instacart is an online grocery platform that offers same-day delivery and pickup services for retailers and consumers.
1001-5000 employees
H1B Sponsorship
Instacart has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (156)
2024 (173)
2023 (111)
2022 (159)
2021 (170)
2020 (59)
Funding
Current Stage
Public CompanyTotal Funding
$2.92BKey Investors
T. Rowe PriceTiger Global ManagementD1 Capital Partners
2023-09-19IPO
2021-11-01Private Equity· $232M
2021-09-05Secondary Market
Leadership Team
Chris Rogers
Chief Executive Officer
Brandon Leonardo
Co-Founder
Recent News
The Journal Record
2026-01-18
2026-01-16
Company data provided by crunchbase