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Tom Thumb Supermarket · 11 hours ago

Administrative Coordinator

Plano, TX

Full-time

Onsite

New Grad, Entry Level

Tom Thumb is a retail company seeking an Administrative Coordinator to ensure strong customer service and maintain accurate records of store sales. The role involves cash handling, human resources functions, and supporting various administrative tasks within the store.

Consumer GoodsE-CommerceFood and BeverageRetail

Responsibilities

Maintains an atmosphere of enthusiastic customer awareness with an emphasis on fast, friendly service

Answers and responds to incoming calls

Supports the Customer Service Center by covering breaks and lunch periods when needed

Completes all phases of the reconciliation process; performs bookkeeping duties including preparing and proofing daily deposit slips and balancing accounts receivable

Monitors cashier accountability; researches and reports problems or shortages to the Service Operations Manager and Store Director

Partners with Division Loss Prevention and front-end management to resolve cash and shrink issues

Maintains sales book and reports daily/weekly sales information to the Store Support Center

Reports schedule violations to the Store Director and appropriate department managers promptly

Reviews internal and external applications, conducts screening interviews, and coordinates department manager interviews

Administers the Job Posting Program; manages pre-employment drug testing and tax credit processes

Completes the new hire process, coordinates training, and conducts orientation and other training programs

Coordinates and maintains all aspects of the hiring process:

Computer-assisted application and hiring process

Participation in in-store and external recruiting activities

Maintenance of recruiting materials, applications, and policy sign-off forms

Retention of interview and hiring records

Orders and assigns uniforms, name badges, and office supplies

Handles incoming/outgoing mail, manages the Administrative Coordinator email account, and maintains office files

Updates breakroom HR communication boards and legal compliance posters

Serves as liaison between Human Resources, Payroll, and Benefits Departments:

Handles payroll and benefits administration issues

Works with Store Director and HR representatives on personnel matters

Submits and processes payroll on time; maintains Time and Attendance Reports, Correction Forms, schedules, and personnel records per company guidelines

Coordinates, inputs, and tracks leave/return-from-leave paperwork; processes reinstatements, terminations, and personnel status changes

Maintains and secures employee HR records; keeps medical files separate from personnel files

Ensures compliance with records retention policies

Ensures minor employees are scheduled and working in compliance with state laws

Ensures compliance with HIPAA and confidentiality requirements

Coordinates employee recognition programs

Ensures cleanliness and professional appearance of the office area

Performs other necessary and required duties

Qualification

Cash handlingPayroll administrationHuman resources functionsBookkeepingOrganizational skillsCustomer serviceTraining coordinationCommunication skillsProblem-solving skillsConfidentiality

Required

Exemplifies and ensures strong customer service in all areas of the job

Provides accurate records of store sales and related transactions while supporting the store's overall operating plan

Performs store-level cash handling as well as human resources and personnel functions