Hood Container Corporation · 6 hours ago
Inside Sales Rep - Packaging
Walker, MI, US
Full-time
Onsite
Entry Level
1+ years expHood Container Corporation is seeking a highly motivated Customer Service Representative to join their team in the Corrugated Packaging Manufacturing industry. The main objective of this role is to ensure customer satisfaction by addressing inquiries, resolving problems, and processing orders efficiently.
ManufacturingPackaging ServicesPaper Manufacturing
Responsibilities
Communication with customers via phone, e-mail or face-to-face
Process orders, forms, applications, and requests
Direct requests and unresolved issues to the appropriate resources
Manage customer accounts
Manage purchased items
Prepare formal quotes for customers
Basic knowledge, understanding, and use of technology-related resources
Perform additional duties and responsibilities as required or assigned
Adhere to the safety and quality policies at all times
Comply with the company’s attendance/tardiness standards
Qualification
Required
High school diploma or equivalent
1+ years of experience in customer service
Excellent verbal and written communication skills
Ability to work in a fast-paced environment
Strong problem-resolution skills
Preferred
Associate's or Bachelor's degree in a related field
Experience in the Manufacturing industry
Experience in Corrugated a plus
Experience with estimating and estimating software
Company
Hood Container Corporation
Hood Container Corporation is a family-owned, mill to market company specializing in containerboard and kraft paper, corrugated boxes, high graphic displays and contract packaging.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$0.5MKey Investors
US Department of Energy
2024-06-27Grant· $0.5M
Leadership Team
Jasmine Lewis
Human Resources Business Partner
Recent News
2025-06-11
2025-05-06
Business Standard India
2025-03-21
Company data provided by crunchbase