Apex Water and Process · 6 hours ago
Contract Billing Specialist
Hellam, PA
Full-time, Contract
Onsite
Mid Level
3+ years expApex Water and Process is a leader in water and process management, providing integrated solutions to optimize sustainability and efficiency for industries. The Contract Billing Specialist is responsible for overseeing contract renewals, invoicing, and customer billing activities, ensuring accuracy and compliance while fostering a collaborative work environment.
IndustrialTechnical SupportWater
Responsibilities
Manage contract renewals and approvals from the sales team
Manage invoicing in accordance with contract renewals and any other customer billings
Manage quality control efforts on orders processed through customer service before invoicing
Conduct regular reviews of all customer accounts
Address escalated customer questions and recommend corrective action(s) to address complaints
Compile reports for accounting and sales data purposes
Respond to numerous emails from customers and the sales team with questions, needs, or issues
Foster a positive work environment, ensuring high levels of organizational effectiveness, communication, and safety
Exercise administrative judgment; assume responsibility for decisions, consequences, and results which impact staff, costs, and/or quality of service
Study and standardize procedures to improve efficiencies and maintain all process and procedure manuals
Develop or assist in the implementation of Company policies and procedures
Provide outstanding service to all customers, foster teamwork, and practice fiscal responsibility through improvement and innovation
Attend meetings as required and participate on committees when requested
Enhance professional growth and development through participation in educational programs, current literature, in-service meetings, and workshops
Adhere to and support all safety policies and guidelines
Perform other duties as assigned
Qualification
Required
High school diploma or equivalent
Excellent verbal and written communication skills
Ability to anticipate and solve problems
Excellent time management skills with a proven ability to meet deadlines
Ability to produce and maintain necessary documentation
Excellent interpersonal and customer service skills
Excellent organizational skills and attention to detail
High proficiency with data entry and office software systems
Proficiency in Excel, Word, and the larger Microsoft suite
Preferred
Associate's degree in Business Administration, Accounting, Paralegal Studies, or a related field
Three (3) years' experience in paralegal duties and responsibilities, or contract writing
Two (2) years' experience with enterprise resource planning (ERP) systems
Benefits
Robust benefits package
Paid time off from day one
Company
Apex Water and Process
Apex Water and Process is an industrial services company that provides water treatment solutions, equipment, and technical support.
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase