LogRhythm · 19 hours ago
Order Management Analyst
United States
Full-time
Remote
Entry, Mid Level
$60K/yr - $70K/yr
2+ years expExabeam is a global leader in intelligence-driven and automated cybersecurity solutions, and they are seeking an Order Management Analyst to support their global customers. The role involves managing order entry processes, collaborating with various teams, and ensuring timely and accurate order processing.
AnalyticsCyber SecurityEnterprise SoftwareEvent Management
Responsibilities
Act as subject matter expert on all aspects of order entry – Booking policy, PO requirements, approvals, etc
Ensure orders are processed in a timely and accurate manner, collaborating with Sales, Deal Desk, Legal, Revenue and Cloud Ops teams as necessary
Review Sales related agreements to set up SaaS Sales Orders and SaaS Environment properly, consistent with company policies
Analyze deals in pipeline to get ahead of any potential issues
Resolve and track issues / inquiries from Sales as they arise and address root cause problems
Identify any non-standard contract term and collaborate with the Revenue Accounting team to ensure appropriate revenue recognition
An ability to understand the impact of the overall construct of software licenses, services, and renewal deals may have on bookings and revenue recognition
Adhere to order to cash related policies, internal controls, and processes
Can communicate roadblocks and order challenges and consult strategically to management
Assist in executing an efficient and accurate close and reporting process
Provide input for on-going development and improvement on systems and operation processes, enabling repeatable processes, scalability, and the support of new business initiatives
Prepare ad hoc analysis, when needed
Cover US Holidays as needed
Work extended hours during month-end, quarter-end and year-end close
Qualification
Required
2-5 years of experience in Order Management or a related role in a high-tech industry
Ability to work extended hours and weekends during month-end close (blackout period)
Highly organized; able to juggle multiple tasks and prioritize in a high-pressure environment with moderate supervision
Excellent data analysis and problem-solving skills – ideal candidate should be able to make reasonable decisions when presented with imperfect data
Proven ability to meet deadlines, follow-through on details, provide input and feedback to the team
Excellent communication skills, written and verbal, and ability to maintain professional and courteous communication with all levels of customer and company personnel
Strong computer knowledge and skill in MS Office and enterprise CRM order management systems. Salesforce is a plus
Company
LogRhythm
LogRhythm is a NextGen SIEM Platform combining advanced security analytics, UEBA, NDR, and SOAR in a single end-to-end solution.
501-1,000 employees
Funding
Current Stage
Late StageTotal Funding
$126.25MKey Investors
Riverwood CapitalN47
2024-05-15Acquired
2016-08-30Private Equity· $50M
2014-07-22Series E· $40M
Leadership Team
Christopher O'Malley
President and CEO
Geoffrey Mattson
Senior Vice President, Product (CEO MistNet.ai)
Recent News
AstuteAnalytica India Pvt. Ltd.
2025-10-20
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