BMO U.S. · 9 hours ago
Manager, Customer Analytics - Risk
Chicago, IL
Full-time
Onsite
Mid, Senior Level
$74K/yr - $138K/yr
5+ years expBMO U.S. is committed to creating lasting, positive change for customers and communities. The Manager of Customer Analytics - Risk role supports efficient risk management through accurate reporting solutions and acts as a trusted advisor to business groups, influencing decisions based on data analysis and strategic planning.
Banking
Responsibilities
Acts as a trusted advisor to assigned business/group
Influences and negotiates to achieve business objectives
Recommends and implements solutions based on analysis of issues and implications for the business
Assists in the development of strategic plans
Identifies emerging issues and trends to inform decision-making
Researches existing or emerging requirements & related best practices to assist and develops recommendations for changes/enhancements
Helps determine business priorities and best sequence for execution of business/group strategy
Conducts independent analysis and assessment to resolve strategic issues
Leads the development and maintenance of the risk reporting framework
Represents the risk reporting function during internal/external regulatory audits and/or examinations
Ensures alignment between stakeholders
Coordinates the management of databases; ensures alignment and integration of data in adherence with data governance standards
Builds change management plans of varying scope and type; leads or participates in a variety of change management activities including readiness assessments, planning, stakeholder management, execution, evaluation and sustainment of initiatives
May provide specialized support for other internal and external regulatory requirements
Provides input into the planning and implementation of ongoing operational programs in support risk reporting management framework
Leads/participates in the design, implementation and management of core business/group processes
Designs, develops, and implements reporting solutions to meet management and regulatory reporting requirements
Provides advice and guidance to assigned business/group on implementation of analytical and reporting solutions
Executes work to deliver timely, accurate, and efficient service for scheduled reporting production processes
Supports the maintenance, monitoring, and measurement of key risk indicators to internal & external stakeholders
Analyses data and information to provide risk-related insights and recommendations for the assigned portfolio e.g. capital at risk modeling, risk/return assessments, etc
Supports the interpretation of internal and external policies and regulatory requirements relevant to the analytics and reporting mandate e.g. regulatory reporting
Works with various data owners to discover and select available data sources from internal sources and external vendors (e.g. lending system, payment system, external credit rating system) to fulfill analytical needs
Ensures strong governance and effective controls across risk reporting activities and information in accordance with enterprise standards
Analyzes data and highlights significant information including variances, trends, opportunities and exposures; escalates as required
Provides information and supports the process for internal and external audits
Gathers and formats data into regular and ad-hoc reports, and dashboards
Supports development and execution of strategic initiatives in collaboration with internal and external stakeholders
Builds effective relationships with internal/external stakeholders
Supports the maintenance of operational procedures and processes related to analytical and reporting processes
Supports the development of tools and delivery of training focused on awareness and understanding of key data elements used in risk reporting
Participates in the design, implementation and management of core business processes to ensure the accuracy of risk data used in reporting
Organizes work information to ensure accuracy and completeness
Focus is primarily on business/group within BMO; may have broader, enterprise-wide focus
Provides specialized consulting, analytical and technical support
Exercises judgment to identify, diagnose, and solve problems within given rules
Works independently and regularly handles non-routine situations
Broader work or accountabilities may be assigned as needed
Qualification
Required
Typically between 5 - 7 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience
In-depth knowledge of risk management metrics, KPIs and KRIs
In-depth knowledge of industry trends and regulatory requirements for risk reporting
In-depth product knowledge for the designated business/portfolio
In-depth knowledge of risk management theory, processes and portfolio management reporting techniques
In-depth knowledge of reporting & analytics concepts and applications
In-depth knowledge of risk systems technology
Deep knowledge and technical proficiency gained through extensive education and business experience
Verbal & written communication skills - In-depth
Collaboration & team skills - In-depth
Analytical and problem solving skills - In-depth
Influence skills - In-depth
Data driven decision making - In-depth
Benefits
Health insurance
Tuition reimbursement
Accident and life insurance
Retirement savings plans
Company
BMO U.S.
We’re a bank, but there’s more to it than that. We're a top ten bank in North America and have been serving our customers since 1817.
5001-10000 employees
H1B Sponsorship
BMO U.S. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (11)
2023 (41)
2022 (22)
2021 (14)
2020 (21)
Funding
Current Stage
Late StageLeadership Team
Mike Morton
Vice Chair U.S. Commercial Banking
Recent News
2025-10-16
2025-09-23
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