Chewy · 6 hours ago
Senior Product Manager
Bellevue, WA
Full-time
Hybrid
Senior Level
$141K/yr - $226K/yr
6+ years expChewy is a company focused on providing a trusted destination for pet parents and partners. They are seeking a Senior Product Manager to lead the vision and execution of the Pet Portal, a platform designed to enhance pet care experiences through an integrated approach. The role involves defining product roadmaps, collaborating with cross-functional teams, and ensuring successful feature launches to improve customer engagement and satisfaction.
E-CommercePetRetail
Responsibilities
Champion a customer-first mindset to build an integrated, delightful Pet Portal experience
Deeply understand pet parent needs and identify new opportunities to improve how care is delivered across Chewy
Collaborate with UX, UXR, and analytics to uncover insights that improve in-app and end-to-end care journeys
Translate insights into clear product requirements, user stories, and documentation
Define success metrics, prioritize based on impact, and iterate based on data
Craft compelling narratives that align short-term deliverables with long-term vision
Develop and lead the product roadmap and backlog to align with customer needs and business goals
Partner closely with engineering, design, and key cross-functional teams (e.g., payments, personalization, health services)
Establish and run strong mechanisms for alignment and progress tracking across technical and non-technical partners
Track performance of features post-launch and clearly communicate outcomes
Use insights to continuously refine the experience and influence what comes next
Identify and resolve risks proactively to keep projects on track
Work with product, engineering, UX, customer service, Chewy Health, and Chewy Core teams, as well as merchandising and executive stakeholders
Align and implement a long-term product vision that increases the reach and engagement of the Pet Portal
Qualification
Required
6+ years of professional experience in digital product management or a related field
Bachelor's degree or equivalent experience in Computer Science, Engineering, Business, or a related discipline
Proven track record owning products from ideation through delivery—either independently or by leading teams
Demonstrated ability to solve real customer problems in ways that also deliver business value
Strong ability to connect the dots between insights, product architecture, and long-term strategy
Comfortable zooming out to drive vision—and zooming in to write the spec
Clear, effective communicator—capable of aligning stakeholders across teams and levels
Collaborative partner who brings others along in the process
Comfortable using data to inform decisions, measure success, and uncover new opportunities
Strong attention to detail; able to prioritize and execute in complex, fast-moving environments
Preferred
Understanding of the pet care industry and current trends shaping the space
Experience working with healthcare technology, especially EMRs, PIMS, or other health information management systems
Experience in e-commerce in a B2C environment
Benefits
401k
New hire and annual equity grant
Medical/Rx
Vision
Dental
Life
Disability
Hospital indemnity
Critical illness
Accident
Parental leave
Family services benefits
Backup dependent care
Flexible spending accounts
Telemedicine
Pet adoption reimbursement
Employee assistance program
10% off pet insurance
20% off at Chewy.com
Unlimited PTO, subject to manager approval
Six paid holidays per year
Paid sick and family leave in compliance with applicable state and local regulations
Company
Chewy
Chewy is a pet store that offers products, services, supplies, and prescriptions for pet parents and partners with online services.
10001+ employees
H1B Sponsorship
Chewy has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (250)
2024 (164)
2023 (223)
2022 (305)
2021 (189)
2020 (161)
Funding
Current Stage
Public CompanyTotal Funding
$951MKey Investors
Lone Pine CapitalWells Fargo Capital FinanceBlackRock
2024-09-19Post Ipo Secondary· $500M
2019-06-13IPO
2017-04-18Acquired
Leadership Team
Michael Hyman
Vice President
Soma Bulusu
Vice President, Engineering and IT
Recent News
Benzinga.com
2026-01-13
The Motley Fool
2026-01-09
2026-01-07
Company data provided by crunchbase