Foresight Bank FFG · 10 hours ago
Commercial Credit Card Services Specialist
Foresight Corporate, Winnebago, IL, US
Full-time
Onsite
Mid Level
$46K/yr - $69K/yr
3+ years expForesight Bank is the largest, locally owned community bank in Northern Illinois. The Commercial Credit Card Services Specialist is responsible for providing accurate and timely processing of tasks related to commercial credit card services and ensuring exceptional support is provided to customers.
Banking
Responsibilities
Perform daily card operations as requests for card services are received via the ticketing system
Set up new commercial credit card customers on the platform including ordering cards, enabling the 3rd party expense reporting and payables automation as applicable
Complete commercial credit card servicing requests including ordering of new or replacement cards as well as answering questions related to statement reconciliation, declined transactions, and limit change requests
Serve as the bank’s project manager for the implementation of Visa Spend Clarity and Visa Payables Automation leading clients through the multi-week setup and implementation process
Provide customer training and support for all commercial credit card services
Load commercial credit card payments taken in branch into the administrative portal daily
Working with credit and management to proactively address delinquent accounts and assist in managing card portfolio dynamics
Provide backup to the Treasury Management Implementation and Support Department as needed
Assist with the development and implementation of necessary training and operational support programs as identified
Assist with projects assigned
Assist with gathering and reviewing related audit documentation, copies, and reports as requested
Identify and update all associated job aids when changes in process or policy occur and communicate these changes to the team
Maintain strict confidentiality of all customer records and personal information
Perform other such duties as assigned
Maintain compliance with and adhere to all state and federal regulations and bank policies and procedures, including, but not limited to Bank Secrecy Act, FACT ACT, Community Reinvestment Act, and EEO/AA/Fair Employment Practices
Qualification
Required
HS Diploma or equivalent required
Minimum 3 years working in banking including 1 year experience with commercial credit card processing
Knowledge of Visa Operating Rules a plus
Self-user and promoter of electronic banking products
Company
Foresight Bank FFG
Foresight Bank: Built from Local Strength, United by Purpose Foresight Bank was formed by uniting six long-standing community banks—German American State Bank, Northwest Bank of Rockford, State Bank of Freeport, Lena State Bank, State Bank of Davis, and State Bank of Herscher—under one charter to better serve the people and businesses across our region.
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase