Inside Higher Ed · 6 days ago
Dining Services Facilities Manager (Hopkins Dining)
Inside Higher Ed is seeking a Dining Services Facilities Manager for Hopkins Dining. This role involves overseeing maintenance, repair, and replacement of facilities and equipment to enhance the dining experience for students at the University. The Facilities Manager will coordinate with various stakeholders to ensure optimal performance and safety of dining services.
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Responsibilities
Serve as the point of contact for Hopkins Dining equipment, services, and maintenance needs, issues, or projects
Serve as the liaison to JHFRE and USSFO for projects and maintenance
Manage service requests for equipment maintenance and facilities
Engages appropriate support (JHFRE/Contractor) to complete needed work
Ensure requests are properly tracked, reported, and dispositioned utilizing computerized maintenance management system (CMMS)
Act as 24-hour emergency on call contact for Hopkins Dining facilities
Assume decision making and execution role for all emergency situations involving dining facilities
Develop and execute regular and preventative maintenance plans to ensure dining equipment and facilities are properly taken care of to achieve peak performance, safety, and sanitary conditions
Coordinate and oversee work (repairs, replacement, installation, services) performed by internal (JHFRE/USSFO) and external (contractors) in Hopkins Dining locations
Create and maintain an inventory of furniture, fixtures, and equipment (FF&E) of dining assets
Partner with Finance to ensure accurate tracking and reporting
Engage with outside vendors to communicate and build relationships with contractors who provide preventative and repair maintenance and equipment and service
Collaborate with Hopkins Dining operational leaders and support partners to identify opportunities to improve facilities related to safety, sanitation, and operational areas
Work with USS Finance, Operations and Administration, and USSFO to determine and prioritize improvements across Hopkins Dining facilities
Monitor equipment maintenance contract costs and review with the Dining Operations team
Qualification
Required
Associate's Degree
Five years of relevant experience, including building maintenance, safety compliance, management, and customer service
Additional education may substitute for required experience, and additional related experience may substitute for required education beyond a high school diploma/graduation equivalent, to the extent permitted by the JHU equivalency formula
Demonstrated ability to work in a fast-paced environment
Ability to prioritize multiple projects
Exceptional organizational skills
Ability to exercise a high level of independent judgment, initiative, and creativity without input from a supervisor
Ability to apply project management skills
Excellent communication skills, both verbal and written
Ability to exchange routine and non-routine information using tact and persuasion as appropriate
Preferred
Bachelor's Degree in Facilities Management, Project Management, Engineering or Business Administration or related field
Five to Seven year's experience in managing service, repair, and maintenance of food service facilities and equipment
Experience in a university setting is highly desirable
Experience working with bargaining units is preferred
Experience in managing service, repair, and maintenance of foodservice facilities and equipment
Experience working with vendors and contractors
Operational experience in a supervisory role or higher
Company
Inside Higher Ed
Inside Higher Ed is the online source for news, opinion, and jobs related to higher education.
Funding
Current Stage
Growth StageTotal Funding
unknown2022-01-10Acquired
2006-08-31Series Unknown
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