Hired by Matrix, Inc · 14 hours ago
Editor/Writer
South Jordan, UT
Full-time
Onsite
New Grad, Entry Level
$19.17/hr - $19.17/hrHired by Matrix, Inc is a global financial institution seeking an Editor/Writer. The role involves supporting written client relations and ensuring compliance with regulations regarding client complaints while handling operational responsibilities.
Human ResourcesMarketingStaffing Agency
Responsibilities
Supporting written Client Relations/Senior Investor inquiries and concerns and will ensure compliance with regulations governing the handling of Client Complaints
Primary function is to ensure compliance with regulations governing the handling of Operational Client Complaints
Responsible for investigation, research, and resolution of a large volume of assigned cases in a formal written format to communicate the decision to the client
May also be responsible for various operational responsibilities within Client Relations, including Settlement processing, Privacy Opt Out processing, and incoming telephone calls
Other projects may be assigned on an as-needed basis
Qualification
Required
Writing experience required
Experience with supporting written client Relations, settlement processing, privacy opt out processing, and incoming telephone calls
Excellent grammar and composition skills
Excellent written and oral communications skills
Exceptional phone presentation skills
Strong organizational skills, attention to detail, and excellent follow-up skills
Company
Hired by Matrix, Inc
Hired by Matrix is a staffing and recruiting company specializing in administrative, clerical, and marketing staffing services.
Founded in 1986
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
S
Sharon Olzerowicz
President/CEO
Company data provided by crunchbase