Exact Sciences · 4 hours ago
Gap Closure Program Operations Coordinator
US - WI - Madison
Full-time
Onsite
Entry, Mid Level
$76K/yr - $125K/yr
2+ years expExact Sciences is dedicated to changing how the world prevents, detects, and guides treatment for cancer. The Operations Coordinator will support the Market Access Gap Closure Program by coordinating cross-functional initiatives that enhance client experience and operational outcomes, while also serving as a key point of contact for internal and external stakeholders.
BiotechnologyHealth DiagnosticsManufacturingMedical
No H1B
Responsibilities
Support planning, execution, and tracking of Gap Closure Program initiatives in close partnership with internal teams and external clients, serving as a primary point of contact for day-to-day coordination and status communication
Own end-to-end coordination of deliverables, timelines, risks, and dependencies across multiple initiatives, ensuring clear expectations, documented decisions, and timely follow-through
Lead written and verbal communications related to program execution, including client-facing updates, meeting materials, status reports, and follow-up documentation with a high standard of clarity, accuracy, and professionalism
Demonstrate increasing ownership of defined workstreams or initiatives, including facilitating meetings, managing action items, and driving execution as experience grows
Maintain comprehensive operational documentation and tracking to ensure data integrity, visibility, and audit readiness
Monitor performance metrics and project progress; synthesize complex information into clear summaries, insights, and recommendations for both internal leadership and external stakeholders
Identify process gaps, data discrepancies, and execution risks; proactively communicate impacts, escalate when appropriate, and recommend actionable solutions
Partner cross-functionally with Operations, Revenue Cycle, IT, Customer Experience, and external partners to support order execution, issue resolution, and continuous process improvement
Support change management initiatives by documenting new workflows, communicating changes clearly, and reinforcing adoption with internal and external stakeholders
Balance speed, accuracy, and competing priorities in a fast-paced, client-facing environment where attention to detail is critical
Uphold company mission and values through accountability, innovation, integrity, quality, teamwork, and an inclusion-focused mindset
Support and comply with the company’s Quality Management System policies and procedures
Maintain regular and reliable attendance
Ability to work on a mobile device, tablet, or computer and perform typing for the majority of the workday
Ability to travel up to 20% of working time, including occasional overnight or weekend travel
Qualification
Required
Bachelors degree in Business Administration, Finance, or field related to job duties; or High School Degree/General Education Diploma and 4 years of relevant experience as outlined in the essential duties in lieu of Bachelors degree
2+ years of operational or other related experience
Expertise in Excel, including use of pivot table function
Advanced proficiency in Microsoft Office Suite
Demonstrated ability to perform the Essential Duties of the position with or without accommodation
Applicants must be currently authorized to work in country where work will be performed on a full or part-time basis. We are unable to sponsor or take over sponsorship of employment visas at this time
Preferred
Experience in healthcare, payer operations, or regulated environments
Exposure to project management methodologies, operational reporting, or process improvement initiatives
Experience serving as a primary point of contact for clients or external partners
Demonstrated interest in operations leadership or program ownership
Benefits
Paid time off (including days for vacation, holidays, volunteering, and personal time)
Paid leave for parents and caregivers
A retirement savings plan
Wellness support
Health benefits including medical, prescription drug, dental, and vision coverage
Company
Exact Sciences
Exact Sciences offers a portfolio of cancer screening and diagnostic tests that span from early detection to treatment monitoring.
5001-10000 employees
Funding
Current Stage
Public CompanyTotal Funding
$2.75B2025-06-20Acquired
2024-04-11Post Ipo Debt· $620.7M
2023-02-23Post Ipo Debt· $500M
Leadership Team
Kevin Conroy
Chairman & CEO
Aaron Bloomer
Executive Vice President, CFO
Recent News
2026-01-23
legacy.thefly.com
2026-01-23
Company data provided by crunchbase