Field Service Engineer - Raleigh / Fayetteville, NC jobs in United States
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Beckman Coulter Diagnostics · 17 hours ago

Field Service Engineer - Raleigh / Fayetteville, NC

Beckman Coulter Diagnostics is a global leader in clinical diagnostics dedicated to improving patient health. The Field Service Engineer is responsible for troubleshooting, installation, preventative maintenance, and service repair needs on Beckman Coulter equipment, ensuring excellent service to customers.

BiotechnologyHealth DiagnosticsLife ScienceManufacturing
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H1B Sponsor Likelynote

Responsibilities

Under minimal direction, complete troubleshooting, installation, validation, preventative maintenance, modifications, and service repair needs on Beckman Coulter equipment including providing excellent and efficient service to Beckman Coulter’s customers, along with technical training on products
Maintain accurate customer service logs and internal service records, order repair parts, and adhere to cycle times. Utilize business systems such as OBI, Sales Force, and SharePoint for Service Call Planning and advancing team goals
Communicate with various levels of internal and external customers, recognizing and addressing their unique needs. Foster collaboration by assisting with the training of newer Field Service Engineers

Qualification

TroubleshootingInstallationPreventative maintenanceBiomedical engineeringElectromechanical systemsCustomer serviceTechnical trainingCollaboration

Required

Associate degree preferred (technical, biomedical, instrumentation, electrical engineering or related field) or equivalent military experience
1 year experience diagnosing and repairing mechanical, electromechanical, robotics, electronic equipment, and/or instrumentation
Ability to work independently with minimal supervision and manage service schedules, priorities, and travel efficiently
Hold a current valid driver's license and good driving record over the last three
Ability to travel (providing service in an assigned geography and periodic travel to other areas/overnight)
Candidates must be able to lift, lower and carry up to 50 lbs. unassisted (tools, replacement parts, consumables etc.)
Candidates must be able to frequently bend, stoop, twist, turn, crouch/crawl, push/pull, and sit/stand for extended periods of time

Preferred

3+ years' experience of advanced trouble shooting
Developing relationships with internal and external customers to foster positive partnership and enhance likelihood of customer satisfaction and retention

Benefits

Paid time off
Medical/dental/vision insurance
401(k)

Company

Beckman Coulter Diagnostics

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A global leader in advanced diagnostics, Beckman Coulter has challenged convention to elevate the diagnostic laboratory’s role in improving patient health for more than 80 years.

H1B Sponsorship

Beckman Coulter Diagnostics has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (34)
2024 (27)
2023 (27)
2022 (38)
2021 (26)
2020 (32)

Funding

Current Stage
Late Stage
Total Funding
unknown
2011-02-07Acquired

Leadership Team

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Ruth Lyons
VP North America Marketing
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Company data provided by crunchbase