University of Washington · 10 hours ago
Computer Support Analyst 1
Seattle, WA
Full-time
Onsite
Entry Level
$60K/yr - $81K/yr
2+ years expThe University of Washington is seeking a Computer Support Analyst I to support the on-site IT operations of the Institute for Protein Design (IPD). This role involves providing technical support for desktops, laptops, and lab equipment, as well as assisting with data center operations and A/V support for presentations.
EducationHigher EducationUniversities
Responsibilities
Support IPD-wide IT operations (60%)
Deploy, maintain, and support desktops, laptops, and printers
Troubleshoot connectivity between devices and networks
Respond and act on tickets and requests
Track and manage IT inventory and equipment
Setup equipment for IPD members, wet lab instruments, and new hires
Provide end-user training for IPD IT resources
Assist IPD IT with data center operations (20%)
Unbox and rack new servers and server hardware
Troubleshoot connectivity issues between on-site systems and data center infrastructure
A/V tech support (10%)
Provide technical support for seminars and meetings as needed
Simple editing of recordings
Document issues, resolutions, and procedures, (10%)
Qualification
Required
Two years of experience in programming or computer support services of a technical nature
Ability to lift and move equipment over 50 pounds
On-site presence during standard business hours
Ability to travel between business sites as required via public transportation or University of Washington vehicles
Familiarity with Windows, Linux, and macOS
OS installation and imaging on desktops and laptops
Hardware troubleshooting (desktops, laptops, printers)
Basic network troubleshooting including services such as VPN, DNS, and printing
Ability to follow and create technical documentation and procedures
Customer service mindset
Preferred
Associate's degree or equivalent experience
Understanding of networking fundamentals (IP, DHCP, DNS, VPN)
Experience with imaging and deployment tools such as Ansible
Familiarity with terminal, command line, or PowerShell, and CLI tools like SSH
Scripting experience with Bash, PowerShell, Python, or similar languages
IT support in academic or research environments and vendor-managed systems
Experience working with directory services such as Active Directory or LDAP
Exposure to data center environments and server hardware
Basic understanding of virtualization technologies (QEMU, Incus)
Benefits
For information about benefits for this position, visit https://www.washington.edu/jobs/benefits-for-uw-staff/
Company
University of Washington
University of Washington is an educational institution that provides undergraduate, graduate, and research programs.
10001+ employees
H1B Sponsorship
University of Washington has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (249)
2024 (211)
2023 (159)
2022 (171)
2021 (169)
2020 (154)
Funding
Current Stage
Late StageTotal Funding
$215.35MKey Investors
Avista foundationNational Institute of Allergy and Infectious DiseasesAdvanced Research Projects Agency for Health
2026-01-18Grant· $10M
2025-04-21Grant· $0.01M
2024-09-13Grant
Leadership Team
Andrew S Allen
Adjunct Professor
Arthur Denny
Founder
Recent News
2026-01-19
Sports Business Journal
2026-01-09
Sports Business Journal
2026-01-09
Company data provided by crunchbase