Chewy · 4 days ago
Associate Director, Product Design
Bellevue, WA
Full-time
Hybrid
Senior Level, Lead/Staff, Director/Executive
$166K/yr - $266K/yr
7+ years expChewy is dedicated to being the most trusted and convenient online destination for pet parents and partners. The Associate Director, Product Design will lead the Autoship design teams and guide the evolution of Chewy’s Autoship program, focusing on enhancing the customer experience through innovative design and collaboration with cross-functional partners.
E-CommercePetRetail
Responsibilities
Transform customer and business objectives into compelling, purposeful, and feasible products
Lead innovative, systems-level thinking across the full retail funnel ensuring Autoship’s success across a range of platforms, and devices
Champion customer centered improvements to the core Autoship platform cohesion connecting customer insights to business strategy
Lead full design process - from discovery and ideation to flows, wireframes, and high-fidelity prototypes
Set a high bar for design quality and ensuring it gets into customer’s hands
Maintain a bias for action and prioritize across multiple initiatives
Lead and develop a high-performing design team, ensuring they are engaged, effective, and continuously growing
Champion Chewy’s culture and principles, setting new standards for operational and executional excellence
Partner closely with product managers, developers, content strategists, user researchers, and fellow designers
Clearly articulate and present design thinking, process, and decisions to a wide range of Team Members, including senior leadership and C-suite executives
Qualification
Required
7+ years of experience as a user experience designer, interaction designer, information architect, or similar role
Advanced proficiency in core design, including interaction design, information architecture, and user interface design
Consistently crafting high-quality digital products that deliver measurable results, supported by a strong portfolio or case studies
4+ years of experience managing multidisciplinary teams, including researchers, content strategists, and product designers
Ability to evaluate both customer and business impact of design decisions across product areas
Ability to lead large scale initiatives involving multiple Team Members groups
Strong communication, presentation, and social skills
Ability to clearly articulate complex concepts to diverse audiences and Team Members at all levels
Bachelor's degree in design, Human-Computer Interaction (HCI), or a related field—or equivalent professional experience in the design industry
Ability to travel quarterly as needed; role requires regular presence in a local office
Preferred
Experience leading and building multiple teams of 8+ including leading other managers
Background in e-commerce, retail brands, or subscription services with an understanding of customer behavior and business goals in those contexts
Benefits
401k
New hire and annual equity grant
Medical/Rx
Vision
Dental
Life
Disability
Hospital indemnity
Critical illness
Accident
Parental leave
Family services benefits
Backup dependent care
Flexible spending accounts
Telemedicine
Pet adoption reimbursement
Employee assistance program
10% off pet insurance
20% off at Chewy.com
Unlimited PTO
Six paid holidays per year
Paid sick and family leave
Company
Chewy
Chewy is a pet store that offers products, services, supplies, and prescriptions for pet parents and partners with online services.
10001+ employees
H1B Sponsorship
Chewy has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (250)
2024 (164)
2023 (223)
2022 (305)
2021 (189)
2020 (161)
Funding
Current Stage
Public CompanyTotal Funding
$951MKey Investors
Lone Pine CapitalWells Fargo Capital FinanceBlackRock
2024-09-19Post Ipo Secondary· $500M
2019-06-13IPO
2017-04-18Acquired
Leadership Team
Michael Hyman
Vice President
Soma Bulusu
Vice President, Engineering and IT
Recent News
The Motley Fool
2026-01-24
Benzinga.com
2026-01-13
The Motley Fool
2026-01-09
Company data provided by crunchbase