Security Guard - Customer Service jobs in United States
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GardaWorld · 7 hours ago

Security Guard - Customer Service

GardaWorld Security Services is now hiring a Concierge Security Officer. The role focuses on providing exceptional customer service while ensuring the safety and protection of individuals and property in various environments such as office towers and shopping centers.

Physical SecurityRisk ManagementSecurity

Responsibilities

Customer service duties like welcoming, verifying identity, and guiding visitors
Manage access control
Perform regular patrols to identify potential risks
Inspect security equipment and report any maintenance needs
Respond to incidents, provide first aid, and coordinate with emergency teams
Answer questions in person or by phone
Write incident reports and communicate security concerns
Ensure the safety and protection of individuals and property

Qualification

Customer service skillsBasic phone skillsBasic computer skillsSecurity experienceMilitary experienceLaw enforcement experienceState licenseHigh School DiplomaSecurity Supervisor Experience

Required

Be authorized to work in the U.S
Be able to provide documentation of High School Diploma or GED
Be able to ace (and pass) an extensive screening process
Exceptional customer service skills
Proficient in basic phone & computer skills
You have a state license if required
Minimum 21 years of age
Valid Drivers License
At least 1 year of Security Supervisor Experience

Preferred

If you have Security, Military, Law Enforcement experience – even better!

Benefits

Medical, dental, and vision insurance plans
401(k) retirement savings plan with employer matching contributions
Paid time off (PTO) policy
Paid holidays
Disability coverage
Life insurance options
Uniform provided at no cost

Company

GardaWorld

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Garda World Security Corporation provides security solutions, cash logistics, and risk consulting services.

Funding

Current Stage
Late Stage
Total Funding
$2.6B
2025-11-05Debt Financing· $650M
2024-10-29Debt Financing· $1B
2024-07-22Debt Financing· $550M

Leadership Team

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Stephan Cretier
Chairman, Founder, President and Chief Executive Officer
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Company data provided by crunchbase