Accounts Receivable Analyst jobs in United States
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Encore · 19 hours ago

Accounts Receivable Analyst

Encore is a company seeking an Accounts Receivable Analyst to manage customer accounts and provide customer service support. The role involves collecting payments, resolving disputes, and performing account reconciliations across various divisions.

Event ManagementEvent PromotionEvents

Responsibilities

Responsible for all collection efforts for trade receivables including contacting customers and field operations
Act as a liaison between Encore and the customer to resolve receivable matters and disputes
Provide support to field offices for customer accounts related activities
Provide recommendation on payment plans for customers as needed
Perform in depth account reconciliations for customer accounts as a result of billing, payments, credit memo, or other adjustments
Processing customer refunds as required
Determine, justify and create credit/debit memos and write off adjustments
Payment applications and payment noting
Share the responsibility along with other analysts in responding timely to statement inquiries and other questions on the Encore Accounts Receivable master phone line
Establish and maintain strong working relationships with other Encore departments and team members by providing outstanding customer service and responsiveness to all inquiries
Perform consolidated account summaries to include pulling data from multiple locations and consolidation reporting
Projects include audit support, month end tasks and other duties as assigned
Third party collections monitoring

Qualification

Collections experienceAnalytical skillsMicrosoft ExcelOracleHighradiusCustomer serviceAffinity for numbersNACM certificationNegotiation skillsInterpersonal skillsTeamworkCommunication skills

Required

2+ years of business experience with collections experience preferred
College degree in Finance or Accounting desired
Excellent verbal skills, including negotiation skills
Robust analytical and interpersonal skills
Must have an affinity for numbers
Must be able to work independently and as part of a team
Strong working knowledge of Microsoft Excel and Word

Preferred

Oracle and Highradius experience a plus
NACM certification a plus

Company

Encore

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Encore Creative is a production and event management company.

Funding

Current Stage
Late Stage
Total Funding
unknown
2025-03-06Acquired

Leadership Team

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Jessie Essman
VP, Enterprise Project Management
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Evan Swidler
Chief Human Resources Officer
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Company data provided by crunchbase