Mountain West Bank · 9 hours ago
Teller
Meridian, ID
Full-time
Onsite
New Grad, Entry Level
0+ years expMountain West Bank is dedicated to making a positive impact in the community and providing excellent service to its clients. They are seeking Bank Tellers/Customer Service Representatives responsible for handling money transactions and providing exceptional customer service. This role includes training at the Sandpoint branch before being assigned to a branch in the Boise, ID area.
Financial Services
No H1B
Responsibilities
Receive checking and savings deposits: verify cash and endorsements, receive proper identification for cash back and issue receipts of deposit
Examine checks deposited and determine proper funds availability based on regulation requirements and complete hold notices
Process savings withdrawals. Cash checks: verify endorsement, receive proper identification and ensure validity
Identify counterfeit currency
Answer basic customer inquiries regarding interest rates, service charges and account histories while complying with disclosure requirements, regulations and consumer privacy policies
Cross-sell bank products and services
Refer customers to the proper department for issues that cannot be resolved at the teller line
Count and roll loose coins
Issue personal money orders and cashier’s checks, accept orders and payment for U.S. Savings Bonds and sell American Express Travelers Checks (single & multiple signer)
Accept loan payments: verify payment amount and issue receipts
Buy and sell currency from the vault as necessary, ensuring that teller drawer cash limits are not exceeded
Ensure teller station is properly supplied
Follow procedures for removing accounts for dormancy
Balance drawer daily, including periodic batching of cashed checks
Process cash advances, redeem U.S. Savings Bonds
Maintain appropriate currency logs
Follow all bank policies and procedures
Perform other transactions as need in accordance with policy and procedures
Must comply with applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control
Qualification
Required
High school diploma or equivalent
6 months of prior customer service experience
Excellent communication and interpersonal skills
Excellent technology acuity & computer systems knowledge
Ability to efficiently use multiple computer programs and systems simultaneously
Preferred
Jack Henry experience
6 months of prior cash handling experience
Previous knowledge of MWB products and services
Benefits
Medical
Dental
Vision
Life insurance
Health savings account option
Employee Assistance Program (EAP)
Health rewards program
Retirement savings plan
401(k)
Profit-Sharing plans
Short and long-term disability benefits
Education and training benefits
Discounts on banking products and services
Generous Paid Time Off (PTO) plan
Paid holidays
Company
Mountain West Bank
Mountain West Bank is a financial services company that offers credit, debit cards, and online banking products services.
201-500 employees
Funding
Current Stage
Growth StageRecent News
GlobeNewswire News Room
2023-10-25
Company data provided by crunchbase