Keck Medicine of USC · 7 hours ago
Senior Business Application Analyst - IS Business Apps - Full Time 8 Hour Days (Exempt) (Non-Union)
Los Angeles, CA
Full-time
Onsite
Mid, Senior Level
$110K/yr - $182K/yr
5+ years expKeck Medicine of USC is seeking a Senior Business Application Analyst to work with external vendors and leadership to design and implement Business Application information systems. The role involves analyzing user needs, managing software upgrades, and ensuring data integrity while balancing customer service and project-related activities.
Health CareHospitalService IndustryWellness
Responsibilities
Addresses customer questions, concerns, enhancement requests, communicates with customers, handles services problems and tickets politely and efficiently, always available for customers, follows procedures, utilizes problem solving skills, maintains pleasant and professional image. Customers may include both internal department users, vendors, and peers within IS
Helps team leader/manager/director to establish project goals, milestones and procedures, Works on projects throughout the organization, monitors and reports on project task progress, and involved in multiple projects. Leads small/medium projects and facilitate team and cross-functional meetings; uses planning skills to manage and complete work efforts on time and on budget for projects
Analyze events, documentation, requirements and needs to design and develop solutions to solve problems and/or meet organization’s needs. Helps formulate scope and objectives. Utilizes critical analytical and problem solving skills to arrive at recommendations and proposes solutions to department leaders
Demonstrates an ongoing understanding of and actively participates in performance improvement activities, identifies and proactively pursues business transformation, uses innovation to enhance/solve current system and business workflow problems. Act as a subject matter expert for department functions in relationship to implementing and managing responsible systems. Searches for and identifies alternative and/or innovative solutions to technical problems
Assist and participate in with system activities both project and operational support-related, understands application build, design, and technical infrastructure, maintains knowledge up-to-date, is a technical resource for others, follows technology practices and standards (i.e. ITIL). Knowledgeable of industry best practices, conventions and regulations as well as emerging and evolving technologies
Generate both standard and ad hoc reports. Ability to design and assist in developing non-standard/custom reports as required. 10%
Trains new/current staff members on applicable systems/applications. Responsible for working with customer and/or vendors with training on new systems being implemented and rolled out for use in the departments
Ability to fulfill On-Call requirements and other duties as assigned
Qualification
Required
Bachelor's degree in Computer Science, Information Systems, Computer Engineering, or related field
OR equivalent work experience
5 years Relevant work experience. IF NO BACHELOR DEGREE: 9 years of relevant business experience
3 years Experience in an IS healthcare setting
2 years Full life cycle implementations (from scoping/planning, requirements gathering, design, development, testing, go-live and support)
Familiarity and experience with Kronos, Lawson, Oracle, PeopleSoft, Finance and/or Procurement/Supply chain experience (purchasing, inventory, warehousing, accounts payable), and/or Human Capital Management and/or Payroll processing a plus
Good organization skills with ability to prioritize multiple activities in a rapidly changing environment
Strong customer service focus
Proficient in Microsoft Office (Outlook, Word, Excel, Power Point)
Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)
Preferred
Consulting experience
Company
Keck Medicine of USC
Keck Medicine of USC is a Healthcare Center.
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Rod Hanners
CEO of Keck Medicine of USC | President and CEO of USC Health System
Paige Asawa
Co-Founder & Program Director
Recent News
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