Bluestone Real Estate Services · 14 hours ago
Concierge
Portland, OR
Full-time
Onsite
New Grad, Entry LevelBluestone Real Estate Services is a leading association management company dedicated to providing exceptional service and enhancing the living experience of residents. The Condominium Association Concierge will be the first point of contact for residents, guests, and vendors, providing exceptional customer service and ensuring a pleasant environment.
Real Estate
Responsibilities
Greet and welcome residents, guests, and visitors in a warm and professional manner
Address resident inquiries, requests, and concerns promptly and professionally
Maintain knowledge of the condominium’s amenities and services to provide accurate information to residents and guests
Manage incoming and outgoing packages and deliveries, ensuring timely and accurate handling
Provide information about local attractions, services, and amenities
Monitor access to the building, ensuring the safety and security of residents and their property
Implement security protocols and procedures to maintain a secure environment
Maintain a clean and organized concierge desk and lobby area
Handle incoming calls, emails, and messages and direct them to the appropriate parties
Manage reservations for amenities such as the guest suites, and event spaces
Coordinate with vendors for services such as package delivery, maintenance, and repairs
Manage resident and visitor logs, ensuring accurate and up-to-date records
Handle phone calls, emails, and other forms of communication in a professional manner
Distribute building notices and announcements to residents as directed by the Manager
Maintain insurance policies, storage, parking spaces, pets, and other trackable items as directed by the Manager
Assist in organizing and coordinating community meetings, events and activities as directed in order to foster a sense of community among residents
Gather and relay feedback from residents to improve services and amenities
Qualification
Required
Previous experience in a concierge, front desk, or customer service role
Friendly and professional demeanor with a strong customer focus
Excellent communication and interpersonal skills
Proficiency in using computer systems and office software
Ability to handle multiple tasks and prioritize effectively
Preferred
Experience with or ability to learn association management software program, such as AppFolio
Knowledge of security and access control procedures
Benefits
401k with company match
Life Insurance
Paid Time Off
Company
Bluestone Real Estate Services
Bluestone Real Estate Services is a leading full-service real estate company managing over 3500 residential units, 4 million square feet of commercial assets, 15000 doors of community associations in the Pacific Northwest.
Founded in 1972
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase