Cella · 3 days ago
UX Content Specialist
Cella is a digital company seeking a Digital Content Consultant to enhance the client experience through effective content writing. The role involves creating clear and engaging digital content that simplifies complex information and ensures regulatory accuracy while collaborating with various stakeholders.
Responsibilities
Adopt a client-centric approach to writing by focusing on tone and manner, while also leveraging personalized video as a communication channel to enhance engagement
Translate complex legal, compliance, and business requirements into content that is easily understood by the target audience while ensuring regulatory accuracy
Maintain a consistent voice and tone that aligns with the client's brand and editorial standards
Manage multiple content projects simultaneously, meeting deadlines and quality standards
Support the creation of external communications strategies to increase operational effectiveness and improve client experience
This role requires collaboration with Marketing, Product, UX and business stakeholders to develop digital content that creates a frictionless, omnichannel, and intelligent experience for all audiences (participants, plan sponsors, and advisor partners) and drives the desired operational outcomes
Qualification
Required
A minimum of 5 years' experience in a regulated industry
Experience in writing clear, concise, and engaging digital content
Ability to translate complex legal, compliance, and business requirements into easily understood content
Experience in maintaining a consistent voice and tone that aligns with brand and editorial standards
Ability to manage multiple content projects simultaneously, meeting deadlines and quality standards
Experience in collaborating with Marketing, Product, UX and business stakeholders
Preferred
Retirement experience
Benefits
Medical
Prescription
Dental
Vision
AD&D
Life insurance offerings
Short-term disability
401K plan
Company
Cella
Cella is a leading Creative Staffing And Consulting Agency.
Funding
Current Stage
Growth StageTotal Funding
unknown2021-09-30Acquired
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