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UCSF Health · 7 hours ago

Executive Director, Health IT Operations

San Francisco, CA

Full-time

Hybrid

Director/Executive

$187K/yr - $455K/yr

10+ years exp

UCSF Health is a leading healthcare provider committed to innovative patient care and advanced technology. The Executive Director of Health IT Operations will align Health IT strategies with organizational goals, oversee governance structures, and manage the IT portfolio to ensure operational excellence while fostering collaboration across departments.

BiotechnologyEducationHealth CareHospitalMedical

Responsibilities

Oversees the Health IT PMO and Portfolio management function

Direct leadership of the major IT Restructuring program that includes consolidation of information technology from across UCSF Health

Partners closely with the Campus IT Operating Model Program Executive on migration of UCSF Health to the IT Operating model to mitigate the root causes of information security deficiencies

Partners with the Enterprise Portfolio Manager for UCSF Health in development of consistent portfolio management tools, and alignment to enterprise objectives and standards

Establish the governance structures required to appropriately engage departmental and information technology leaders in the prioritization and decision-making process associated with Health IT systems

Oversee the governance program to ensure ongoing productivity and interconnectivity of the governance groups

Assists CIO Health with preparation of materials for SET, CEO Council, and other executive forums

Ensures UC-wide teams have relevant participation. Aggregates initiatives and learnings and tracks what is being applied at UCSF

Collaborates across UCSF Health to fulfill key elements of the UCSF Health strategic plan and the role IT plays in realizing the outcomes of that strategy

Coordinates and oversees the IT portfolio of projects in alignment with the priorities and strategy of the Health System Executive Team

Focused on UCSF Health, this role is responsible to integrate the Health technology roadmap and investment plan with key Campus focused IT leaders such as the ACIO Research, ACIO Education and the Campus IT Operating Model Program leader

IT People Development Program: training, education, and continual professional development, role-based team operating model, and new technology skills

Collaborates with HR Strategic Business Partners to understand key trends including staff retention/turnover, recruitment time and vacancies, and identified diversity gaps and related initiatives

Qualification

Healthcare delivery experienceIT management experienceClinical applications knowledgeStrategic planningHealthcare terminology knowledgeProject managementAnalytical skillsLeadership skillsCollaboration skillsCommunication skills

Required

Bachelor's degree in related area and / or equivalent experience / training

10+ years experience in healthcare delivery, including academic health systems

10+ years of experience managing/leading information technology organizations

7+ years at the entity or system Vice President level or equivalent, with demonstrated experience in program, business, and financial management

Expert knowledge of clinical applications concepts, policies, and practices, including planning, programming, development, deployment, testing, program integration and user training and support methodologies

Expert in developing and implementing long and short-range strategic plans, evaluating and developing staff competencies, organizing operations, and fiscal management. Includes significant experience implementing large, complex projects in multiple healthcare settings, including outpatient and acute care. Proven ability to manage concurrent major initiatives

Exceptional leadership skills, with the ability to create and sustain a goal-oriented climate of teamwork and collaboration across departments for effective problem solving, conflict resolution, adherence to organizational values, and consistent achievement of objectives. Demonstrated ability to navigate politically sensitive issues and to negotiate solutions that achieve the required outcomes in a manner that is durable and addresses the key concern of impacted constituents. Requires expert communication, organization, management and project management skills

Exceptional analytical and critical-thinking skills, with in-depth ability to develop and pursue goals, synthesize data to identify system vulnerabilities and apply creative solutions. Possesses operational expertise, business management, and strategic planning skills to integrate technology with sound business practices and drive integration with clinical operations

Exceptional ability to collaborate effectively with senior management to develop, deconflict, and align strategic goals and objectives across the organization and at the UC-wide level

Demonstrated ability to work as a leader in a collaborative environment, build consensus and promote the exchange of information among project team members, project management staff, and external units

Excellent skills in analysis and decision-making, facilitation, and ability to lead by influence. Highly sophisticated ability to delegate and oversee assignments to ensure successful and timely completion as well as to obtain the cooperation of others organization-wide. Highly sophisticated collaboration and teamwork skills

Advanced communication skills, with the ability to convey information clearly and concisely to all levels of staff, senior management, customers and business stakeholders about programs, services, best practices, strategies and organizational mission and values. Strong writing ability for both complex programmatic as well as narrative work

Advanced knowledge of healthcare medical terminology, clinical practices and processes, and clinical information systems. Advanced knowledge and understanding of interdependencies of functional departments and groups within the health system and external partners

Preferred

Advanced degree

Advanced ability to negotiate large multi-year contracts, including developing and maintaining vendor and customer relationships. Understanding of UC procurement policies and practices

Demonstrated ability to develop and implement policies at the system level

Able to work across multiple locations throughout the health system and affiliates