U.S. Bank · 7 hours ago
Operations Leader - AI Transformation Strategy
Charlotte, NC
Full-time
Hybrid
Director/Executive
$164K/yr - $193K/yr
12+ years expU.S. Bank is on a journey to help customers and businesses make better financial decisions. They are seeking a visionary Operations Leader to define and execute the AI strategy for Operations, ensuring alignment with divisional goals and responsible deployment of AI initiatives.
BankingFinancial ServicesInsuranceMortgageWealth Management
Responsibilities
Define and continuously evolve the Operations AI strategy aligned with divisional objectives and enterprise goals
Partners with product, technology, and operational leaders to identify high value AI opportunities and ensure a balanced portfolio of near-term and long-term initiatives
Translate strategic priorities into actionable roadmaps with clear milestones, business outcomes, and success metrics
Facilitate prioritization and investment discussions across senior leadership to ensure alignment and transparency
Accountable for driving execution and building momentum to achieve and exceed Operational goals
Establish and operationalize a repeatable AI governance framework that balances innovation with risk, compliance, and ethical use of AI
Develop approval workflows and decision-making routines for AI use cases, including intake, review, and sign off processes
Partner closely with enterprise partners to align with emerging regulatory requirement and industry best practices
Qualification
Required
Typically a Bachelor's degree, or equivalent work experience
Typically 12 or more years of experience, including leadership of large, complex programs/initiatives with high impact with direct and indirect leadership responsibilities
Preferred
10+ years of experience in Financial Services Operations (including but not limited to: Operational Deposits, Merchant Payment Services, HELOC, Trust Services, Foreign Exchange, Interest Rate Derivatives, Treasury and Payment Services)
Ability to lead and execute on large initiatives spanning a line of business
Proficient in portfolio management, financial/budget management, roadmap planning
Executive communication and reporting skills
Areas of expertise include relationship management, executive communication, strong problem-solving and conflict resolution
Experience collaborating across teams and influencing outcomes
Benefits
Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
Company
U.S. Bank
At U.S.
10001+ employees
H1B Sponsorship
U.S. Bank has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (20)
Funding
Current Stage
Public CompanyTotal Funding
$991MKey Investors
U.S. Department of the TreasuryMitsubishi UFJ Financial Group
2023-09-29Post Ipo Debt· $55M
2023-08-03Post Ipo Debt· $936M
1978-01-13IPO
Leadership Team
John C Stern
CFO
Shruti Patel
Executive Vice President & GM, CPO- Business Banking segment
Recent News
2026-01-22
2026-01-20
2026-01-20
Company data provided by crunchbase