Express Employment International · 12 hours ago
Dispatcher and Customer Service Representative
Bruceton Mills, WV
Full-time
Onsite
New Grad, Entry Level
$20/hr - $22/hrExpress Employment Professionals is a growing company in the Bruceton Mills, WV area seeking a reliable and detail-oriented Dispatcher. This role involves coordinating daily schedules, communicating with drivers or field staff, and ensuring smooth day-to-day operations.
Staffing & Recruiting
Responsibilities
Schedule and dispatch drivers, technicians, or field personnel
Monitor daily routes, job progress, and schedule changes
Serve as the primary point of contact between field staff, customers, and internal teams
Track job status, arrival times, and completion updates
Respond to calls, emails, and service requests in a professional manner
Maintain accurate logs, schedules, and documentation
Address issues or delays and communicate updates promptly
Support administrative and operational tasks as needed
Qualification
Required
High school diploma or GED required
Strong organizational and multitasking skills
Clear communication and problem-solving abilities
Comfortable using computers, scheduling software, and phone systems
Ability to remain calm and efficient under pressure
Preferred
Previous dispatch, logistics, or customer service experience preferred
Benefits
401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance
Company
Express Employment International
Founded in 1983 and corporately headquartered in Oklahoma City, Express Employment International supports the Express Employment Professionals franchise and related brands.
Founded in 1983
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Bob Funk Sr.
Co-Founder, President and Board Member
ELLIOTT EISEMAN
PRESIDENT & CO-FOUNDER
Recent News
Express Employment Professionals
2025-10-03
Express Employment Professionals
2025-09-24
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