Labcorp · 18 hours ago
Senior Software Engineering Manager, Patient & Provider Experiences
North Carolina, United States
Full-time
Hybrid
Senior Level, Lead/Staff, Director/Executive
$180K/yr - $220K/yr
8+ years expLabcorp is seeking a Senior Engineering Manager to lead the Patient & Provider Experiences team, focusing on enhancing the experiences on invitae.com for patients and providers. This foundational leadership role involves guiding engineers in both frontend and backend systems while shaping the team's culture and technical direction.
BiotechnologyHealth CareHospitalLife ScienceMedicalPrecision Medicine
Responsibilities
Lead a team to deliver complex, open-ended projects aligned with business goals
Define and communicate a clear technical vision that supports organizational strategy
Foster a high-performing, inclusive team culture centered on growth, accountability, and impact
Set and manage objectives across teams, ensuring timely, high-quality delivery
Guide system architecture and design across boundaries, offering actionable feedback on engineering decisions
Introduce and optimize processes to improve team efficiency and outcomes
Build strong partnerships with internal stakeholders and adjacent teams
Resolve misalignments and conflicting goals with clarity and diplomacy
Influence outcomes across the organization without relying on formal authority
Assess team performance and potential regularly in a fair, transparent manner
Support career development through coaching, feedback, and growth opportunities
Invest in personal leadership development through continuous learning and feedback
Communicate proactively and effectively to ensure alignment across teams and stakeholders
Lead teams through change and uncertainty with calmness, clarity, and confidence
Promote a collaborative environment where diverse perspectives are valued and silos are broken down
Continuously improve system reliability, performance, and observability
Oversee production support rotations, ensuring high availability and reliability
Drive incident remediation and implement corrective action plans following outages
Qualification
Required
Requires a minimum of 12 years of related experience with a bachelor's degree; or 8 years and a master's degree; or a PhD with 5 years of experience
Proven track record of delivering complex technical projects with measurable business impact
Strong understanding of system design, architecture, and cross-functional trade-offs
Experience driving organizational change and influencing outcomes across teams
Exceptional communication, conflict resolution, and stakeholder management skills
Passion for mentoring, team development, and building inclusive engineering cultures
Ability to thrive in ambiguous environments with a high degree of autonomy
Commitment to operational excellence through improved monitoring, observability, and tooling
Technical acumen to create clarity around architectural and strategic decisions
Experience leading fully remote, geographically distributed engineering teams
Hands-on experience with cloud infrastructure (preferably AWS)
This role is remote
Occasional travel to other store locations, conferences, and training events may be required
Preferred
Familiarity with the healthcare industry or other highly regulated industries
Proficiency in one or more of: Python, TypeScript, Kotlin, or similar languages
Familiarity with web technologies and architectures
Familiarity with Kubernetes, Kafka, containerization, and Terraform is a strong plus
Benefits
Medical
Dental
Vision
Life
STD/LTD
401(k)
Paid Time Off (PTO) or Flexible Time Off (FTO)
Tuition Reimbursement
Employee Stock Purchase Plan
Company
Labcorp
Labcorp specializes in providing physicians with laboratory tests.
10001+ employees
H1B Sponsorship
Labcorp has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2021 (1)
Funding
Current Stage
Public CompanyTotal Funding
$2.85B2024-09-16Post Ipo Debt· $2B
2019-06-04Post Ipo Debt· $850M
1988-07-15IPO
Leadership Team
Adam Schechter
President and Chief Executive Officer
Bill Haas
SVP, Northeastern US and Canada, Labcorp Diagnostics
Recent News
2026-01-22
2026-01-14
Company data provided by crunchbase