Kimco Staffing Services, Inc. · 6 hours ago
B103 Customer Service Representative
Kimco Staffing Services, Inc. is seeking a Customer Service Representative to interact with customers to process orders, manage accounts, and resolve issues related to billing or service. The role focuses on meeting customer expectations and maintaining account accuracy while identifying opportunities for additional sales.
DeliveryHuman Resources
Responsibilities
Communicate with customers by phone or in person to process orders, make changes to accounts, and handle inquiries
Supervise assigned accounts, ensuring all orders and adjustments are executed properly
Resolve complaints, especially related to billing or service failures, and escalate when needed
Proactively solicit the sale of additional services
Qualification
Required
One-year certificate or 3–6 months of related experience
Basic math (addition, subtraction, multiplication)
Clear communication (both oral and written)
Proficiency in MS Excel, Word, and Outlook
Bilingual in Spanish required
Strong problem-solving, customer service, and communication skills
Sound judgment, organizational ability, professionalism, and dependability
Knowledge of MS Excel Spreadsheet software, MS Word Processing software and MS Outlook
Ability to pass a 7 year background check
Ability to pass a drug screen
Previous experience