Medix™ · 6 days ago
Dental Office Front Desk -249793
Los Angeles, CA
Full-time
Onsite
Entry, Mid Level
$21/hr - $22/hr
2+ years expMedix™ is a community-based health organization seeking a detail-oriented and patient-focused Dental Front Office Coordinator to support dental and specialty services. This role is essential to ensuring smooth front office operations, excellent customer service, and accurate patient registration.
CrowdsourcingRecruitingSocial NetworkStaffing AgencyVenture Capital
Hiring Manager
Brianna Hester
Responsibilities
Schedule patient appointments and manage multi-line telephone operations
Greet patients and visitors, providing clear directions and assistance upon arrival
Register patients accurately and timely for dental and specialty services
Maintain and update patient demographics and records in the electronic system
Assist patients with appointment-related questions and provide accurate visit information
Conduct financial triage and process dental insurance information
Verify coverage and understand various dental insurance requirements
Complete, process, and follow up on internal and external dental referrals
Coordinate with clinical and administrative staff to ensure continuity of care
Deliver excellent customer service both in person and over the phone
Maintain confidentiality and uphold patient rights
Support organizational policies related to customer service, safety, and performance improvement
Qualification
Required
High School Diploma or equivalent
Minimum of two (2) years of dental front office or dental clerical experience
Knowledge of basic dental terminology and dental insurance processes
CPR certification
Bilingual proficiency in English and Spanish
Strong computer skills and ability to learn new systems quickly
Excellent customer service, interpersonal, and telephone communication skills
Strong time management and organizational skills
Ability to work evenings and Saturdays as needed
Ability to work collaboratively in a team environment and adapt to different clinic workflows
Preferred
Certified Dental Assistant (CDA)
Proficiency in Microsoft Office (Word, Excel, Outlook)
Company
Medix™
Medix provides workforce solutions to clients and creates opportunity for contract employees.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2022-09-16Acquired
Leadership Team
Andrew Limouris
Founder, President and CEO
Brian Anstiss
Chief Financial Officer
Recent News
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