V-Soft Consulting Group, Inc. · 2 hours ago
ServiceNow Pre-Sales Architect
United States
Full-time
Remote
Mid, Senior Level
3+ years expV-Soft Consulting Group, Inc. is seeking a ServiceNow Pre-Sales Architect who partners with Sales and Delivery to design and position solutions that align customer needs with ServiceNow capabilities. This role provides technical leadership throughout the sales cycle, supporting customer engagements and delivering solutions that create measurable business value.
Artificial Intelligence (AI)ConsultingInformation TechnologySoftware
Responsibilities
Partner with Sales and Delivery to design and position ServiceNow solutions that align with customer business needs
Lead process and technical discovery sessions with customers and partners
Translate complex technical capabilities into business-focused outcomes
Define high-level solution approaches, identify roles needed in delivery, and outline rough timelines for proposals and SOWs
Provide input on effort estimates, dependencies, and risk considerations
Support customer and partner engagements during the sales cycle
Serve as a customer advocate within ServiceNow, collaborating with Product Management, Leading Practices, and Training teams to ensure requirements are understood and addressed
Lead tailored ServiceNow demonstrations and interactive workshops to showcase platform capabilities
Facilitate discussions on processes, requirements, and best practices
Contribute to SOW development, estimates, and formal proposals
Assist with RFI/RFP responses and solution documentation
Work closely with internal teams to ensure alignment on solution approach, delivery feasibility, and customer value
Help ensure a smooth transition from pre-sales to delivery teams
Qualification
Required
ServiceNow Expertise: 3–5+ years hands-on with ServiceNow; strong knowledge of one or more modules (ITSM, ITOM, SPM, SecOps); understands best practices, architecture, and configuration vs customization
Pre-Sales & Solutioning: Experience in pre-sales, solution consulting, or architecture; able to lead discovery sessions, design high-level solutions, define roles and rough timelines, and support RFP/RFI responses, demos, and workshops
Technical & Business Acumen: Translate technical capabilities into business value; understanding of IT processes and enterprise architecture
Communication & Collaboration: Excellent verbal and written skills; able to work with Sales, Delivery, Product, and Training teams; advocate for customer needs
Adaptability: Comfortable in fast-paced environments, flexible, and able to take on multiple roles as needed
Preferred
ServiceNow certifications (CSA required; CIS or CAD preferred)
Proven track record of implementing or consulting on AI-driven solutions within ServiceNow
Ability to design and demonstrate AI-enabled workflows and automation for customers
Experience in a ServiceNow Partner or consulting environment
Experience with enterprise integrations and data migration strategies
Knowledge of ITIL, Agile, SAFe, or portfolio management frameworks
Prior experience with SPM, ITSM, or ITOM implementations
Benefits
Medical
Dental
Vision
401(k)
Competitive compensation
Company
V-Soft Consulting Group, Inc.
V-Soft Consulting, an innovative corporation specializing in Information Technology consulting; including staffing, digital, and infrastructure solutions.
1001-5000 employees
H1B Sponsorship
V-Soft Consulting Group, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (363)
2024 (248)
2023 (272)
2022 (401)
2021 (409)
2020 (460)
Funding
Current Stage
Late StageLeadership Team
Michael Grendi
Chief Financial Officer
Lonnie Gray
Chief Operating Officer
Company data provided by crunchbase