Application Support Manager (Administrator I) jobs in United States
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California State University, Chico · 9 hours ago

Application Support Manager (Administrator I)

California State University, Chico is a comprehensive and residential public university committed to equity, diversity, and inclusion. The Application Support Manager provides leadership and direction for the reliable delivery of applications that support the university's administrative and business operations, while fostering collaboration and service excellence.

Continuing EducationEducationHigher Education
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Responsibilities

Provide leadership and direction for the reliable, efficient, and innovative delivery of applications that enable Chico State’s administrative and business operations
Lead a team of IT professionals responsible for supporting and enhancing a diverse portfolio of university systems
Ensure that projects, implementations, upgrades, and integrations are executed effectively and aligned with institutional priorities
Build strong partnerships across the Division of IT, with campus stakeholders and external vendors, to drive strategic technology investments, continuous improvement, and user satisfaction
Foster a culture of collaboration, accountability, and service excellence in support of the University’s mission and IT Strategic Plan

Qualification

Application Support ManagementEnterprise Application EcosystemsITIL FrameworkCustomer Service ExcellenceTeam Leadership

Required

Equivalent to a bachelor's degree from an accredited institution in Information Technology, Computer Science, Information Systems, Business Administration, or a related field
Three (3) or more years of experience managing or leading IT application support or development teams

Preferred

Experience with enterprise application ecosystems or integrations
Experience with ITIL or other service management frameworks
Demonstrated commitment to EDI and customer service excellence

Benefits

Tuition fee waiver (if eligible)
Sick leave
Vacation
Health insurance

Company

California State University, Chico

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Chico State is a public school that was founded in 1887, making it the second oldest CSU campus in the state.

Funding

Current Stage
Late Stage

Leadership Team

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Barbara L. Johnson
Executive Director, Division Budget and Operations, Student Affairs
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Gayle Hutchinson
Retired
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