Fortune Fish & Gourmet · 3 hours ago
Inside Sales Representative
Kansas City, MO
Full-time
Onsite
New Grad, Entry LevelFortune Fish & Gourmet is dedicated to providing outstanding service to customers and drivers. The Inside Sales Representative will handle incoming customer calls, enter orders, and collaborate with team members to meet customer needs.
AquacultureWholesale
Responsibilities
Provide excellent and courteous customer service by receiving calls and understanding customer requirements and needs. This will include correctly capturing customer requests in the company’s ERP system - Sea soft
Learn and maintain high levels of product knowledge to properly service customers
Develop and maintain professional relations with customer to grow relationships
Working as an advisor, inform customer of items not ordered or out of stock per regular ordering process. Offer appropriate alternatives that meet customer needs
Ensure accuracy of customer information and ensure data entry into company ERP is correct
Partner with Drivers and Outside Sales to ensure customer requirements are met in a timely fashion
Perform other duties as required
Qualification
Required
Demonstrated phone-based customer service
High School diploma or equivalent
Demonstrated desire to work in an exciting fast-paced environment
Have highly developed English verbal communication skills
High proficiency in using personal computer and Microsoft Office Suite, including high internet fluency
ERP experience a plus
Any combination of the above criteria will also be considered
Preferred
Knowledge of seafood preferred, but not required
Company
Fortune Fish & Gourmet
Fortune Fish & Gourmet is a purveyor of quality seafood, meats, and gourmet products.
Founded in 2001
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2023-05-01Private Equity
2020-02-12Acquired
Leadership Team
D
Dominick Gattuso
CFO
Joel Jorgensen
Chief Financial Officer
Recent News
www.foodprocessing.com
2024-04-08
Company data provided by crunchbase